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Company

Armis · 4 hours ago

Partner Program Operations Manager

Florida, United States

Full-time

Remote

Mid Level

$90K/yr - $100K/yr

4+ years exp

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Cyber SecurityInformation Technology

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Manage and maintain multiple partner systems, including the portal, Salesforce, account mapping tool, learning management system, and partner university.

Collaborate with Armis business system teams to continuously improve, troubleshoot, and optimize the performance of partner systems.

Introduce and integrate new partner tools into our platform ensuring they are delivered on time and to the desired quality standards and adoption.

Implement and maintain monitoring and alerting systems to proactively detect and resolve problems.

Create comprehensive documentation for all partner systems to support user understanding and adoption.

Provides daily assistance to partners and internal teams, troubleshooting inquiries on portal access, agreements, programs, and more.

Design, implement, and manage efficient partner processes for onboarding, opportunity registration, SPIFFs, opportunities, and tenant management, leveraging technology and automation to optimize scalability and satisfaction.

Collaborate with the analytics team to create and manage comprehensive reports and dashboards that track partner performance.

Analyze partner performance data to identify trends, identify areas for improvement, and uncover opportunities for increased revenue.

Track partner performance against established APEX KPIs, ensuring adherence to program commitments and policies.

Contribute to the preparation of presentation materials for Quarterly Business Reviews (QBRs) or other leadership presentations, providing insights into partner performance and identifying areas for improvement.

Enhance partner incentive programs and design new ones that align with goals, maximize value for partners, and drive desired behaviors. Manage the entire lifecycle of these programs, from concept to execution and measurement.

Spearhead strategic projects that deliver substantial value to partners, accelerate revenue growth, and enhance the partner experience including but not limited to marketplace adoption, and portal improvements.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Partner OperationsSaaS experienceCRM proficiencyBI tools proficiencyCrossbeamImpartnerRelationship building

Required

4 - 6 years of experience in SaaS companies, preferably working in Partner Operations, Partner Program, and with Partners (Resellers, MSPs, GSIs, Marketplace, Distributors, Service Partners) across multiple geographies

Proficiency in CRM, BI tools and other partner tools such as Crossbeam, Impartner, etc

Excellent communication and interpersonal skills

Ability to build and maintain strong relationships with channel partners

Strong analytical and problem-solving skills

Bachelor's degree in business, marketing, or a related field

Benefits

Health benefits

Discretionary time off

Paid holidays including monthly •me• days

Company

Armis

Armis is THE asset intelligence cybersecurity company.

Founded in 2015

San Francisco, California, USA

501-1,000 employees

https://www.armis.com

H1B Sponsorship

Armis has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (2)

2021 (1)

2020 (4)