Priority · 8 hours ago

Partner Solutions Analyst

United States

Full-time

Remote

Entry, Mid Level

$64K/yr - $91K/yr

2+ years exp

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Responsibilities

Coordinate multiple Enterprise level partnerships between Priority and its partners/prospects. Work as the liaison between these partnerships and various internal teams including Product Development, Support, T&S, Legal and Sales.

Work with partners, internal teams, and external agencies (as applicable) to define the project, partner requirements/use cases, solution flows including feature requirements and scope.

Project manage all work related to active projects. This includes maintaining reports, tracking risks, issues, and decision logs.

Proactively communicate project progress, roadblocks, successes, and failures to internal and externally in both virtual meetings and writing.

Work with the Solutions Engineering counterparts to identify the right integration solution for our partners

Work with the Product leads to prioritizing scope for upcoming sprints while balancing requirements of the relevant partners. This will be done for new features, technical chores/debt recovery, contractual obligations, etc.

Proactively monitor risks to anticipate issues and actively seek out, track, and remove barriers.

Qualification

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Computer Science DegreeRelationship ManagementRESTful APIsTechnical Product DevelopmentPMP CertificationPayments Industry KnowledgeProcess ImprovementRisk ManagementMediation Skills

Required

MS in Computer Science/Information Systems or similar field.

2+ years of experience managing relationships with/acting as key liaison to external partners.

Experience and knowledge of RESTful APIs.

Experience driving the definition and execution of features and products, with significant experience facilitating technical discussions and answering questions about technical product development.

Must be willing to work US based hours.

Consistent track record in becoming a trusted partner.

Excellent interpersonal skills.

Attention to detail.

An eye for process improvement.

Can own complex efforts and manage the risks.

Effectively mediate between different interests, priorities, and personalities.

Are an influencer who knows how to create or rally alignment and build consensus.

Ability to identify open questions or areas of ambiguity and facilitate conversations with the right people to resolve those unknowns.

Flexibility in problem-solving and handling uncertainty, adapting, and changing as needed.