Clerk Chat · 3 hours ago
Partner Support Agent
United States
Full-time
Remote
Entry, Mid Level
2+ years exp
Maximize your interview chancesSMSSoftware
Insider Connection @Clerk Chat
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
You will be the first point of contact for our customers by email and chat
You will handle and coordinate product-specific inquiries, engaging with external stakeholders
You will have the opportunity to think critically about- and improve processes, with a focus on future growth and optimization.
You will develop and continuously improve our customer journey
You will closely collaborate with all departments to further improve our customer journey
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
2-3 years of experience in a similar role within the telecom industry.
Able to work both independently and collaboratively within a team.
Excellent communication skills and comfortable speaking to all sorts of customers.
Creative problem solver - when encountering issues, expedite resolution by offering potential fixes.
Self-starter with a proactive attitude and the mind-set to work in a start-up environment.
Benefits
Flexible vacation time
Healthy quarterly bonuses
Creative freedom
Company
Clerk Chat
Clerk Chat helps in keeping track of customer support, operations, and sales messages.
2-10 employees
Funding
Current Stage
Early StageTotal Funding
$7MKey Investors
Race Capital
2024-01-03Seed· $7M
Leadership Team
Alexander Haque
Co-Founder
Will Chertoff
Co-Founder
Recent News
thesaasnews.com
2024-10-21
2024-10-18
Company data provided by crunchbase
