Patient Accounting Coordinator I @ The Ohio State University Wexner Medical Center | Jobright.ai
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The Ohio State University Wexner Medical Center ยท 13 hours ago

Patient Accounting Coordinator I

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Health CareHospital

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Responsibilities

Ensure the collection of net revenue for services rendered.
Payment posting, cash reconciliation, refund/credit processing, insurance follow up, customer service in a call center setting, self-pay collections, or claim submission.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

GEDPatient Access CoordinatorPC KnowledgeWindowsExcelIntranet/internet navigationElectronic medical record systemEpic experienceHighly organized

Required

High School Diploma or GED.
PC Knowledge and interpersonal, verbal, and written communication.
Minimum 1 year experience in a Patient Access Coordinator role at OSUWMC or similar experience in a healthcare environment.
First Impressions and advanced training or development class completed.
Ability to successfully train staff and create standard of work documents.
Ability to work more than 1 service line or 2 or more revenue cycle functions or more than 1 site.
Achieves or higher rating on annual performance evaluation.
No corrective action in the past 12 months.
Performance meets department standards for quality assurance, teamwork, customer service and productivity standards.

Preferred

Experience with Windows, Excel, and Intranet/internet navigation tools as well as system content.
Demonstrated interpersonal, verbal and written communication skills.
Ability to handle difficult customers in stressful situations, resolve conflicts independently and within a team, as well as escalate to upper management when appropriate.
Works independently and collaboratively with others, and identifies opportunity for new work.
Self-motivated, dependable, detail oriented, highly organized and able to perform with a high-level of accuracy.
Critical thinking/problem solving skills.
Manages tasks, routes appropriately without involvement of supervisor.
Ability to multi-task and independently prioritize tasks.
Experience and knowledge working in an electronic medical record system, with Epic experience preferred.

Company

The Ohio State University Wexner Medical Center

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The Ohio State University Wexner Medical Center is personalizing health care to meet the needs of each patient. It is a sub-organization of The Ohio State University.
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