The Mindful Lemon, Inc. · 22 hours ago
Patient Accounts Coordinator - Billing Specialist
California, United States
Full-time
Remote
Entry Level
$20/hr - $20/hr
1+ years exp
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Responsibilities
Submitting of all claims electronically via TheraNest within 1 business day of date of service
Collecting of patient payments within 1 business day of date of service
Matching bank payments and ERA’s (electronic remittance advice) and posting to client accounts within 2 business days of payment received
EFT management - Follow-up with payors via phone as necessary on any troublesome EFT’s (ie paid ERA’s no payment, payment no ERA, etc); manage any other requests necessary for maintaining EFT’s on contracts
Weekly review of and follow up of past due patient invoices (via aging invoice report in theranest)
Weekly review and follow up of insurance payments more than 30 days past due (via aging invoice report in theranest) – submission to collections agency 1x/month
Weekly follow up on denied claims – edit and resubmit claims as needed; may require contacting insurance company for claims follow up
Monthly eligibility checks for existing clients – on the 1st of every month verifying all clients eligibility and plans - updating deductible where applicable, indicating in clients chart that monthly eligibility was verified
Monitoring utilization for EAP clients when billing
Documenting and Informing patients of any changes to copays/patient responsibility
Monitoring and submitting claims to secondary insurance where applicable
Responding to patient account inquiries (questions about copayments, credit card charges, etc)
Reconciling Patient Accounts
Secondary benefits check/consult for new patients if needed
Confirm benefits with insurer and make any necessary adjustments in patients chart based on actual claim payments or non-payment. Inform of adjustment and process refund or additional charge.
Additional duties as assigned.
Qualification
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Required
Must have 1 year experience with Revenue Cycle Management
Must have 1 year experience in Behavioral Health Billing
Must work well independently
Preferred
Experience in TheraNest EHR a plus
Spanish Speaking a plus
Benefits
PTO
Employer sponsored health plan
401K with match
Employee Assistance Program
Dental and Vision Insurance
Employer sponsored life insurance
Fully remote
Company
The Mindful Lemon, Inc.
The Mindful Lemon is a full service, virtual mental health provider specializing in maximizing the benefits of the therapeutic relationship while increasing access to care, decreasing the administrative burden to clinicians, and focusing on mindfulness, the mind-body connection, health and wellness.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Randall Bogoje
Chief Strategy Officer
Company data provided by crunchbase
