GoodLife Physical Therapy · 2 days ago

Patient Care Coordinator/Office Manager

Evergreen Park, IL

Full-time

Onsite

Mid Level

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Responsibilities

Welcoming patients as they arrive.

Answering phones

Scheduling patients

Ensuring that patients attend their appointments.

Collection of patient payments

Management of our call log / patient excel sheet.

New patient intake/communication

Weekly reports – metrics

Maintain a clean front office and waiting room.

Verification of Insurance Benefits

Explanation of Benefits to newly evaluated patients

Handling the sales process to help patients get fully signed up for care.

Scheduling patients after their evaluation

Patient Billing – correct collection of patient responsibility

Data Entry – you need to be proficient with Microsoft Office Products, Google Workspace and basic data entry.

Verifying Insurance Benefits

Filing insurance claims

Occasionally dropping off flyers, marketing materials to referring doctors.

Qualification

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Proficient in Microsoft Office ProductsProficient in Google WorkspaceBasic data entryAvailability to work Monday to Friday during business hoursOccasional coverage on Saturday morning for patient education workshopsFriendlyOutgoing personality multitaskGreat organization skills work well on a teamPleasant demeanorPositive forward-thinking outlookWillingness to work with others as a team memberDesire for long-term position with the companyDedicated to helping patients get the care they needWillingness to participate in charitable activitiesDonate time