Natera · 2 days ago
Patient Coordinator
US Remote
Full-time
Remote
Entry, Mid Level
$72K/yr - $80K/yr
2+ years exp
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Responsibilities
Work with assigned Field Sales to maintain & support existing customers.
Assess the needs of patients with a focus on customer support, coordination of logistics, and problem solving.
Maintain and support a service-oriented relationship with patients
Ensure all data and analysis requests from different parts of the organization are addressed in a timely manner.
Help manage our business system tools (e.g. QlikView, Salesforce)
Identify, nurture and grow patient relationship in order to influence and schedule ongoing testing.
Performs other duties as assigned.
Qualification
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Required
Minimum of 2 years of Call Center experience in an inbound and outbound capacity.
Minimum of 2 years of sales experience.
Outgoing personality with excellent oral & presentation skills.
Ability to think strategically as well as execute tactically.
Emphasis on competitive analysis and team first attitude.
Ability to relate and educate our technology to potential patients.
Strong quantitative and MS Excel skills.
Self-motivation, with the desire and capacity to work both independently and collaboratively.
Must act with a sense of urgency.
Excellent organizational and communication skills (written and verbal).
Preferred
Background in medical or biological sciences preferred.
Spanish Speaking Highly Preferred.
Benefits
Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
Free testing in addition to fertility care benefits
Pregnancy and baby bonding leave
401k benefits
Commuter benefits
Generous employee referral program
Company
Natera
Natera specializes in cell-free DNA testing to provide a more targeted interventions to oncology, women's health, and organ health.
1,001-5,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
Sofinnova InvestmentsLightspeed Venture PartnersSequoia Capital
2023-09-07Post Ipo Equity· $250M
2022-11-15Post Ipo Equity· $400.05M
2022-03-16Post Ipo Equity· $5M
Leadership Team
Steve Chapman
CEO
Jonathan Sheena
Co-Founder
Recent News
2024-11-08
2024-11-03
Google Patent
2024-11-03
Company data provided by crunchbase
