Imagine Pediatrics · 7 hours ago
Patient Engagement Associate
New York (remote)
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Utilize telephonic outreach and engagement strategies to contact families and walk them through the process of successfully downloading the Imagine app and scheduling an enrollment visit.
Effectively communicate Imagine services and overcome parent/family objections.
Represent Imagine Pediatrics to parents and families of medically complex children.
In coordination with Local Outreach Team, support telephonic outreach to non-engaged and engaged patients.
Leverage reporting and dashboards to prioritize telephonic outreach to prospective members.
Successfully meet and/or exceed engagement monthly targets.
Qualification
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Required
High School diploma or equivalent required
Minimum of one (1) year of experience working in an outreach, customer service, or call center environment where an outbound communication role was primarily performed
Preferred
Bilingual Spanish strongly preferred
Benefits
Competitive medical, dental, and vision insurance
Healthcare and Dependent Care FSA; Company-funded HSA
401(k) with 4% match, vested 100% from day one
Employer-paid short and long-term disability
Life insurance at 1x annual salary
20 days PTO + 10 Company Holidays & 2 Floating Holidays
Paid new parent leave
Additional benefits to be detailed in offer
Company
Imagine Pediatrics
Imagine Pediatrics is a virtual healthcare service for children with complex medical conditions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Alison Curfman
Co-Founder
Meghan Haycraft
Co-Founder and SVP Clinical Product
Company data provided by crunchbase
