Boston Children's Hospital · 4 hours ago

Patient Finance Representative (Remote)

Boston, MA

Full-time

Remote

Entry Level

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Health CareHospital

Actively Hiring

No H1B

Security Clearance Required

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Responsibilities

Managing daily assignments using standardized protocols and work queues to ensure timely completion of financial clearance in accordance with departmental processes and payer guidelines.

Collecting, verifying, and recording all demographic information required for patient financial clearance in accordance with hospital policy.

Verifying insurance eligibility using available technologies, payer websites, or by phone contact with third party payers. Working in accordance with required State and Federal regulations and hospital policies.

Ensuring that the correct insurance company name, address, plan, and filing order are recorded in the patient accounting system.

Utilizing payer exception reports to update coverage / PCP information.

Contacting PCP (primary care physician) offices to secure referrals and enter referrals into patient accounting system.

Documenting all actions taken on accounts with clear and concise account notes.

Participating in process improvement activities.

Qualification

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Microsoft OfficeEpic registration systemCustomer service skillsBasic computer systemsBasic medical terminology