Be an early applicantLess than 25 applicants

Company

Cleveland Clinic · 2 hours ago

Patient Financial Advocate

Cleveland, OH

Full-time

Remote

Mid Level

3+ years exp

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Health CareHospital

H1B Sponsor Likely

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Responsibilities

Counsel patients and parties responsible for payment regarding payment responsibilities and options.

Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance.

Explain financial responsibilities for services received, payment options and collection procedures to patients and/or parties responsible for payment.

Contact insurance carriers or other sources and act as an advocate for patients.

Initiate the process for collecting prepayments due and performing follow-up to ensure maximum collection is achieved.

Identify and resolve issues related to registration, financial clearance, insurance company authorization requirements, billing, insurance company explanation of benefits, provider-based billing, governmental requirements, HCAP/FAP policies and restrictions, MyAccount and collections.

Update and correctly document in the appropriate computer system.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Patient counselingInsurance benefits knowledgeFinancial assistance programsCustomer service experienceComputer proficiencyDocumentation skillsGEDAssociate's degree

Required

High school diploma or GED.

Three years of experience in a customer facing role with in-person or phone contact.

Preferred

Associate’s or bachelor’s degree. An associate’s degree may substitute one year of required experience and a bachelor’s degree may substitute two years of required experience.

Company

Cleveland Clinic

Glassdoor

3.6

Cleveland Clinic is a non-profit medical center that combines clinical and hospital care with research and education.

Founded in 1921

Cleveland, Ohio, USA

10,001+ employees

http://my.clevelandclinic.org

H1B Sponsorship

Cleveland Clinic has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (70)

2022 (66)

2021 (81)

2020 (52)