Be an early applicantLess than 25 applicants

Company

Lone Star Circle of Care · 7 hours ago

Patient Service Representative - Work From Home Opportunity!

Georgetown, TX

Full-time

Remote

Entry Level

1+ years exp

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Health CareNon Profit

H1B Sponsor Likely

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Responsibilities

Provide initial customer service to all Patient Navigation Center contacts, included but not limited to scheduling and confirming patient appointments for multiple LSCC service lines, using the current LSCC electronic telephone software system and an electronic practice management system (NextGen EPM)

Complete appointment confirmation calls, ensuring patients attend their appointment with Lone Star Circle of Care

Verify patient insurance in accordance with Lone Star Circle of Care guidelines; if the patient is uninsured the representative will inform the patient what information they will need to bring for the LSCC sliding fee program registration process in accordance with LSCC guidelines

Perform data entry, making necessary updates to patient information, demographics and insurance information, using an electronic practice management system (NextGen EPM)

Navigate all contacts appropriately using the current LSCC software tool

Applies use of department manuals and reference tools.

All other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

NextGen EPMInsurance VerificationData EntryComputer SkillsBilingual English/SpanishMedical Office ExperienceCall Center Experience

Required

High school diploma or GED preferred; additional work experience may be substituted in lieu of education

Minimum of one (1) year of customer service experience

Excellent computer skills and the ability to learn new computer programs efficiently

Preferred

Six (6) months prior medical office or healthcare setting experience

Minimum three (3) months call center experience

Bilingual English/Spanish language

Company

Lone Star Circle of Care

Lone Star Circle of Care is a federally qualified community health center and a non‐profit organization operating health clinics in Texas.

Founded in 2001

Georgetown, Texas, USA

501-1000 employees

http://lonestarcares.org

H1B Sponsorship

Lone Star Circle of Care has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2021 (4)

2020 (4)