WellSky · 7 hours ago

Payer Tracking Coordinator

USA

Full-time

Remote

Entry, Mid Level

2+ years exp

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Health CareSoftware

No H1B

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Responsibilities

Providing timely and accurate responses to client inquiries via email, phone and other communication channels

Addressing client concerns and complaints promptly, striving for resolution as quickly as possible

Escalating complex issues to management as needed

Maintaining detailed records of client accounts

Attending, presenting, and coordinating client aging reviews

Collaborating with other internal teams to address client needs and improve processes

Supporting a protocol of proactive client reporting

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Microsoft OfficeMedicaid knowledgeSNF billingPayer trackingProject management tools

Required

2-4 years related work experience

Preferred

Vast knowledge of Medicaid and/or the billing of Medicaid, including the ability to assist residents and/or families in the Medicaid application process

Prior experience with Skilled Nursing Facilities (SNF) billing