PNC · 4 hours ago

Payment Advisor - Merchant Services - Small Business Banking

United States

Full-time

Remote

Entry Level

$45K/yr - $45K/yr

1+ years exp

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Responsibilities

Positions payment solutions inclusive of card processing and cash management solutions. Responsible for acquisition and growth of new and/or existing clients through direct marketing and branch distribution network.

Acquires, expands and retains client relationships by presenting a full range of PNC solutions focused on clients payments needs during each customer interaction.

Provides recommendations and insights that support engagement, loyalty and financial well being through each interaction. Identifies and implements innovative solutions relevant to the the clients processing and cash management needs to support long term growth and retention.

Builds an effective internal network within the branch distribution enterprise in order to actively acquire new clients along with expanding existing clients. Demonstrates effective conversation to support the CARES model and educate clients based on their expectations.

Effectively executes on contact management strategy by utilizing available tools and resources. Regularly meets with internal business partners to communicate and review pipeline management and accountability to the results of the business.

Develops a full understanding of the complex payments landscape in order to engage effectively with the client and internal partners, while focusing on risk exposure based on industry modeling.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Merchant ServicesTreasury ManagementSalesClient Relationship ManagementCustomer SolutionsIdentifying Sales OpportunitiesCall CenterContent DevelopmentCredit ProductsInterpersonal RelationshipsUnderstanding Customer NeedsEffective Communications

Required

Proven track record in Merchant Services and Treasury Management sales

University / college degree with < 1 year of professional experience and/or successful completion of a formal development program

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered

Associates degree (Required)

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions

Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities