65 applicants
OneSource Virtual · 3 days ago
Payroll Services Supervisor
United States
Full-time
Remote
Mid, Senior Level
5+ years exp
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Responsibilities
Coordinate project activity. Acts as primary client contact with focus on maintaining and improving overall customer satisfaction.
Identifies issues that impact customer satisfaction. Identifies and solicits cross selling opportunities.
Lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals.
Enhanced understanding and implementation of Business Units strategic goals. Oversee the use of standard process workflows by team.
Function as a consultant and business partner to other groups across OSV.
Train and mentor team members and identify development needs across the team, working with Director to coordinate additional training as needed.
Track various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods.
Serve as an acting backup to the Customer Team Manager, providing leadership, guidance and direction to team members in the absence of the manager.
Supervise escalated issues and provide direction.
Collaborate with peers to establish best practices.
Evaluate associates on performance and complete annual performance appraisals.
Work in collaboration with associate to establish Individual Development Plans.
Develop and administer corrective action and performance improvement plans.
Oversight of workforce supervision to include scheduling, and succession planning.
Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units.
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Provides support, guidance, leadership and motivation to promote maximum performance.
Qualification
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Required
High School Diploma
At least 5 years of Payroll / Tax experience
At least 3 years of people leadership experience
PC literate, including Microsoft Office products
Preferred
Associates degree
FPC or CPP certification preferred
Company
OneSource Virtual
OneSource Virtual is a workday services partner in deployment, consulting, and BusinessProcess-as-a-Service (BPaaS) services.
501-1,000 employees
H1B Sponsorship
OneSource Virtual has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (7)
2022 (14)
2021 (14)
2020 (15)
Funding
Current Stage
Growth StageTotal Funding
$165MKey Investors
TCVHalyard Capital
2022-11-01Acquired· by Cognizant
2015-06-19Series B· $150M
2014-04-01Series Unknown· Undisclosed
Leadership Team
Trey Campbell
Chief Executive Officer and Board Member
Brian Williams
Executive Chairman & Co-Founder
Recent News
Company data provided by crunchbase
