OneSource Virtual · 7 hours ago
Payroll Specialist I
United States
Full-time
Remote
Entry Level
3+ years exp
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Responsibilities
Act as named Specialist for Payroll Administrative customers; and support other OSV payroll, tax and garnishment customers as needed within the service team.
Manage and respond to cases daily to ensure service level agreements and high client satisfaction levels are being met.
Troubleshoot quarter and year-end audit reports and make recommendations to customers.
Meet quality and production metrics and scorecards.
Works with peers and customer teams to collaboratively support customers and resolve requests.
Qualification
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Required
Candidates must be able to work in the Arizona time zone.
3+ years of Payroll experience involving end-to-end processing, research, payroll logic, and troubleshooting.
One year experience with taxes at Federal, State, and local level.
One year experience with garnishments; general understanding of how garnishments are processed.
Advanced Proficiency with the Microsoft Word and Excel.
Experience with year-end payroll processes and W2 experience.
Strong written and verbal communication skills.
Excellent critical thinking, consultative, and problem-solving skills.
Strong communication skills with emphasis on outstanding customer service.
Strong organizational skills with ability to multi-task and support multiple customers effectively.
Strong analytical, data entry, research skills and excellent problem solving and mathematical skills.
Self-directed management of workload with ability to meet tight deadlines and competing demand.
Strong understanding of payroll processes and procedures.
Preferred
Associate degree or higher preferred.
Experience in an outsourcing environment - payroll, or tax, Workday and Salesforce programs.
Company
OneSource Virtual
OneSource Virtual is a workday services partner in deployment, consulting, and BusinessProcess-as-a-Service (BPaaS) services.
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
$165MKey Investors
TCVHalyard Capital
2022-11-01Acquired· by Cognizant
2015-06-19Series B· $150M
2014-04-01Series Unknown· Undisclosed
Leadership Team
Trey Campbell
Chief Executive Officer and Board Member
Brian Williams
Executive Chairman & Co-Founder
Recent News
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