L3Harris Technologies · 6 hours ago

People Operations Director

USA

Full-time

Remote

Lead/Staff, Director/Executive

$120K/yr - $224K/yr

15+ years exp

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Responsibilities

Lead the People Operations organization in collaboration with the HR Systems, HR Service Excellence, and business area HR teams

Develop and implement strategies to improve HR service delivery, drive continuous improvement in HR processes, leveraging technology and other resources to streamline HR service delivery and improve the employee and manager experience

Manage a team of HR professionals responsible for providing HR services to employees and managers across the enterprise

Ensure that HR processes and procedures are efficient, effective, and compliant with legal and regulatory requirements

Drive change management initiatives to ensure the successful implementation of new HR processes and operating models

Develop service level agreements and implement performance metrics to track effectiveness

Collaborate with IT and HRIS teams to ensure that HR systems are optimized for efficient service delivery

Monitor and stay up-to-date on industry trends and best practices in HR Shared Services and incorporate them into the Shared Services strategy and practices

Develop and maintain strong relationships with external vendors and service providers as needed

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

HR managementHR OperationsHR technologyServiceNowSAPProcess improvementChange managementHR policiesMatrix structures

Required

Bachelor’s Degree and a minimum of 15 years of prior related experience. Graduate Degree or equivalent with 13 years of prior related experience. In lieu of a degree, minimum of 19 years of prior related experience

Preferred

Experience in HR management, with a strong track record of success in HR Operations and a deep understanding of HR policies, procedures, and HR technology

Experience working with the ServiceNow and SAP suite of offerings

Demonstrated success in establishing and streamlining processes, driving change and continuous improvement

Prior experience navigating and thriving in complex matrix structures

Excellent verbal and written communication skills that support your ability to effectively influence across the organization

Proven ability to collaborate and partner for the achievement of short and long-term shared goals