Be an early applicantLess than 25 applicants

Company

UC San Diego · 4 hours ago

Per Diem - Administrative Assistant - 133345

United States

Full-time

Remote

Entry Level

$27.09/hr - $27.09/hr

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EducationHigher Education

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Scheduling appointments

Screening telephone calls

Triaging patients to appropriate physicians

Familiarity with a wide variety of healthcare providers (Medicare, MediCal, HMO, PPO, private providers, and cash pays)

Familiar with routine and specialty procedure authorization processes

Responsible for serving as backup for patient registration

Responsible for coordinating and scheduling study patients

Responsible for ensuring accuracy medical record preparation, on-line EPIC patient registration, and facilitating patient appointment scheduling and dispositions

Responsible for promoting a welcoming and pleasant experience by exhibiting superior visitor and patient services

Performs general office functions and ensures patient documents/authorizations are filed appropriately and timely

Reconcile end of day log sheet, cash handling and surgery pre-payments

Ensures medical records and files are maintained and available for appointments

In collaboration with the Clinic Supervisors, prepare materials for staff meetings and assist with logistics

Assist supervisors with training of new employees

Takes direction from back office Clinic Supervisors in the absence of immediate supervisor

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Healthcare clinic experiencePatient administrative servicesEPIC systemScheduling appointmentsMicrosoft Office SuiteConfidentiality (HIPAA)Chart orderFilingTraining staffBilingual (Spanish/English)Ophthalmology terminologyMulti-line phone systems

Required

Experience working in healthcare clinic and specialty surgery facility and working with physicians, clinicians, and researchers.

Excellent interpersonal skills, including tact, diplomacy and flexibility in order to deal effectively with medical and ancillary staff, patients and general public both in person and on the phone.

Proven ability to set priorities, maintain composure and function efficiently under high volume, multiple demand work conditions. Demonstrated problem solving skills.

Experience in providing patient administrative services, registration, and scheduling.

Experience and understanding with a variety of healthcare providers (Medicare, MediCal, HMO, PPO, private providers, CCS).

Experience and knowledge of the name, abbreviation, and various diagnostic tests/procedures, including proper scheduling and completion of necessary requisitions and consents.

Demonstrated ability in screening telephone calls, directing callers to appropriate resource or to physician or staff for further screening and disposition, and triaging emergent issues appropriately.

Ability to maintain strict confidentiality of patient information and documentation. Ability to maintain confidentiality of administrative and personnel matters. Knowledge and skill in working with HIPAA requirements.

Experience and knowledge of chart order, alpha filing, terms and abbreviations commonly used to describe medical conditions.

Experience and knowledge of the standard pre-test and pre-procedure instructions which patients may receive. Ability to explain procedure instructions to patients for scheduling and registration purposes.

Demonstrated experience and knowledge in Microsoft Office Suite, healthcare software, PC, and MAC computers, and multi-line phone systems.

Experience and solid understanding of EPIC on-line clinic appointment system and demonstrated skill in accurately entering related information into CRT.

Experience training clinic administrative staff and assisting with work direction with the ability to ensure quality patient care.

Ability to work collaboratively to promote positive outcomes in a team environment. Ability to uphold and maintain UC Principles of Community.

Experience working in a complex and fast-paced clinic environment.

Preferred

Bilingual in Spanish/English.

Ophthalmology medical terminology.

General knowledge of UCSD Medical Group clinical service and Medical center services with respect to geographic location, telephone number and type of service provided.

Company

UC San Diego

Glassdoor

4.1

UC San Diego Extension is an online research university for community leaders and professionals.

Founded in 1966

La Jolla, California, USA

10,001+ employees

https://extension.ucsd.edu/

H1B Sponsorship

UC San Diego has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (171)

2022 (216)

2021 (175)

2020 (193)