200+ applicants

Company

Original Job Post

Abarca Health · 2 days ago

Performance Analyst

United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Measure and share key performance indicators [KPI] data with the organization as well as provide visibility for identifying KPI shortfalls to proactively address and continuously re-set KPIs.

Provide management with weekly, monthly, quarterly, annual, and ad hoc consolidated reporting on key metrics.

Update web-based performance reports (Dashboards).

Compile and review reporting packages for each assigned area, identify areas that need further investigation prior to distribution, and communicate findings to appropriate organization personnel.

Oversee the development of ad hoc analysis tools for department leaders and managers to evaluate performance, compare actual results to forecasts, and provide trend analysis.

Identify and research trends that require further review and analysis.

Lead functional review of performance metrics for business areas & program management and share insights to enable comparison and leveraging of key themes and trends, identifying potential risks for escalation.

Ensure end-users have a solid understanding of the information available to them for review.

Assist with problem-solving methodology and counter measure selection.

Develop tools and programs to capture data specific to performance.

Routinely review available systems data and prepare reports pertinent to performance measures, including recommendations.

Participate as a functional member of a team that recommends performance improvements to management by analyzing data, policies, and researching other outside resources to contribute to company-wide improvements that drive scalability and efficiency.

Provide outstanding customer service to internal clients and stakeholders, integrating cross-functional teams.

Collaborate internally and interdepartmentally with key areas within the organization.

Support and contribute to the Quality and Performance Committee meetings.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Microsoft OfficeExcelPower PointPBM OperationsProblem-SolvingCommunicationPower BITableauQlikviewData Analytics

Required

Bachelor’s or Master’s degree in Engineering, Business Administration, or related field. (In lieu of a degree, equivalent relevant work experience may be considered.)

3+ years of work-related experience.

2+ years of relevant work experience in consulting, engineering, or data analytics.

Experience working with Microsoft Office products and extensive experience using Excel and Power Point.

Experience related to PBM Operations and its regulations.

Excellent oral and written communication skills.

Must be able to access and navigate each department at the organization’s facilities.

Sedentary work that primarily involves sitting/standing.