171 applicants

Company

Driven Brands Inc. · 3 days ago

Performance Coach - Mechanical

United States

Full-time

Remote

Senior Level, Lead/Staff

$60K/yr - $119K/yr

10+ years exp

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Hiring Manager

Stephanie N.

Insider Connection @Driven Brands Inc.

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Responsibilities

Listen, including active listening, to the needs of the shop owners to help them turn their shop into a profitable and efficient business.

Communicate for understanding what members wish to improve or correct about their business via phone, zoom and email.

Review financial statements, evaluate competitors and analyze business practices.

Once research is complete, Coach will develop a new business model or prepare recommendations and present them to the client.

Display a professional but assertive and results-oriented, approach with strong mentoring skills and a passion for helping shop owners to become successful business owners.

It is vital that your background includes management in the automotive aftermarket arena ideally in an independent repair shop, or a MSO group of repair shops.

It is also important that you display excellent communication, interpersonal, and persuasion skills, as well as the ability to convince business owners to make major changes and paradigm shifts in their practices especially via phone or videoconferencing.

To Consult, Train, Mentor and Coach a client to help them achieve their business goals and dreams.

To successfully guide the client through the building blocks that creates the foundation of a profitable business.

To meet or exceed all ATI goals;

Return on Investment for the client

CSI Scores, maintain customer’s satisfaction in the program

Report Cards/Road Map to monitor and measure performance and progress

Alumni conversation rate

Weekly contact with the Client

Ensure class attendance by the client and staff

Monitor status of where member is in the program at all times and determine how we can best align the member’s needs with their wants.

Startup Agreement paperwork, Coach Client agreement, enter clear and understandable weekly notes based on client/coach calls

Provide research and content for articles, classroom and training material, Participation in weekly Coaches meetings, be aware of trends in other service-related industries that we could adapt or apply

If local to office, attend Shop Owner’s Dinner Events, annual SuperConference participation

Required to attend monthly, quarterly, semi-annual and annual company meetings.

Be prepared for and participate in weekly One on Ones with Team Leaders, participate in all Company meetings.

Attend ATI classes quarterly

If the opportunity arises, possibly facilitate an ATI 20 groups or Performance group

Participate in other modalities such as Live @ 9, podcasts, owner events, industry presentations and tradeshows

Be responsible for your calendar and manage time efficiently.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Automotive experienceOperations managementCoaching skillsConsultative managementTeaching experienceSales abilitiesAccounting experienceMarketing experienceSalesForce CRMWord proficiencyExcel proficiencyRecruitment skillsPersuasion skills

Required

Minimum 10 years overall automotive experience with a strong focus in service writing, shop management, operations management, or previous shop ownership, preferably in the independent, non-dealer, aftermarket arena

Operations management experience (preferably with an aftermarket chain) involving established internal structure and processes

Exceptional coaching and mentoring skills

Solid automotive business understanding

Ability to influence others over the telephone and videoconferencing

Minimum 4 years of teaching, instructing, and mentoring small business owners or employees, with a clear understanding of the challenges facing independent shop owners

Track record of consultative management, people development, and business management prior experience and success working in an organization that provides monthly goals

Computer proficiency, particularly in Word and Excel; Knowledge of SalesForce CRM, a plus

Accounting or P&L experience

Marketing and online/social media experience

Solid understanding of how to recruit and retain high quality employees at all levels of experience

Excellent communication, interpersonal, and persuasion skills, as well as the ability to convince business owners to make major changes and paradigm shifts in their practices

Maintain an appropriate and professional personal image

Preferred

Sales abilities, strongly preferred

Writing skills with an interest in writing articles for industry magazines, a plus

Benefits

Paid time off

Holiday pay

Health and wellness benefits

Company

Driven Brands Inc.

Glassdoor

2.8

Driven Brands™, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.

Founded in 2006

Charlotte, North Carolina, USA

5001-10000 employees