Walgreens · 2 days ago
Pharmacy Customer Service Associate
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Consumer GoodsHealth Care
Insider Connection @Walgreens
Responsibilities
Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Assists the pharmacist, under direct supervision, in the practice of pharmacy according to state and federal regulations.
Engages customers and patients by greeting them, offering assistance with products and services, and resolving customer issues to ensure a positive experience.
Provides courteous, friendly, fast, and efficient service to customers.
Recommends items for sale, registers customer purchases, collects cash, and processes voids, returns, rain checks, refunds, and exchanges as needed.
Keeps counters and shelves clean, takes inventory, maintains records, and checks in and prices merchandise as required.
Performs duties assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager, including utilizing pharmacy systems, filling prescriptions, and scheduling work flow.
Reports prescription errors, adheres to Company policies, and handles telephone calls that do not require pharmacist's attention.
Processes manual claims for third party program prescription services, assists in inventory management activities, and ensures compliance with laws regarding regulated products.
Constructs and maintains displays, assists with stock rotation, and provides customer service in the photo area.
Assists with exterior and interior maintenance, complies with company policies, and completes special assignments as assigned.
Qualification
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Required
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Benefits
Health Insurance
Training and Personal Development Programs
Company
Walgreens
Walgreens is a pharmacy, health, and wellness service center that offers trained infusion nurses and pharmacists to treat patients. It is a sub-organization of Walgreens Boots Alliance.
H1B Sponsorship
Walgreens has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (113)
2022 (15)
2021 (15)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Recent News
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