Phone Support Specialist- Customer Service- Remote @ IQVIA | Jobright.ai
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Phone Support Specialist- Customer Service- Remote jobs in Chicago, IL
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IQVIA · 16 hours ago

Phone Support Specialist- Customer Service- Remote

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AnalyticsHealth Care
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H1B Sponsor Likelynote

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Responsibilities

Answer inbound calls from patients and Healthcare personnel and provide customer service
Be a liaison on additional support required between end users and representatives from medical device manufacturer
Be available during non-business hours (7:30 PM-12:00 AM EST and weekends)

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Clinical trial experienceMedical device industryLeadership experience

Required

Highschool degree/GED
Strong communication skills both verbal and written
Be available during non-business hours (7:30 PM-12:00 AM EST and weekends)

Preferred

Clinical trial experience of at least 3-5 years is a plus
Leadership experience is a plus
Experience in the medical device industry (education or customer support) is a plus

Benefits

Incentive plans
Bonuses
Health and welfare and/or other benefits

Company

IQVIA provides analytics, compliance, and management solutions to the life sciences industry.

H1B Sponsorship

IQVIA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (218)
2022 (199)
2021 (286)
2020 (197)

Funding

Current Stage
Public Company
Total Funding
$1.5B
2023-11-14Post Ipo Debt· $500M
2023-05-18Post Ipo Debt· $1B
2019-08-08Post Ipo Equity

Leadership Team

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Chris Colapietro
Vice President, Customer Engagement
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Christina Bodurow
Vice President, Global Regulatory Affairs
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Company data provided by crunchbase
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