Aflac · 8 hours ago

PLADS Nat'l Account Executive II

Windsor, CT

Full-time

Remote

Mid, Senior Level

$57K/yr - $145K/yr

5+ years exp

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Responsibilities

Acts as a subject matter expert to internal stakeholders by consulting on complex strategies to optimize client satisfaction & retention

Builds and directs a complex relationship platform by identifying executive contacts within targeted consulting and brokerage firms

Builds, enhances, and maintains effective relationships with complex client organizations to ensure a high level of client satisfaction, retention & increase sales revenues & profitability

Collaborates with internal stakeholders on RFPs and go to market strategy

Develops a multifaceted understanding of existing/targeted client organizations

Develops and maintains collaborative relationships with internal stakeholders to achieve overall organizational objectives

Develops, maintains, and executes complex client relationship plans to ensure clients overall service needs are met

Identifies and resolves complex client issues/concerns in a timely manner

Identifies clients with retention risk and develops and executes complex plans to retain clients

Meets or exceeds all department targets for his/her assigned clients

Participates in financial services &/or insurance industry trade organization meetings to build and strengthen market presence

Provides feedback and intelligence to internal partners clients

Serves as a subject matter expert to internal/external stakeholders by leveraging an advanced understanding and expertise of our products, services & operational structure

Drives retention goals across assigned clients

Internally manages and partners with each operational area to ensure overall organization growth and success

Must be self-motivated and willing to have difficult conversations within and outside the organization to help guide and grow our business

Performs other related duties as required

Qualification

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Relationship ManagementLicenses/Certifications