TixTrack · 4 hours ago
Platform Engineer (Remote - EST US)
Maximize your interview chances
SoftwareTicketing
Insider Connection @TixTrack
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Work across all parts of our cloud infrastructure including our CI/CD pipeline and the lower parts of our software stack as necessary.
Continuously improve our existing solutions and our ability to monitor them, reason about them, report on them and detect and prevent miss-use.
Scope, design, implement, deploy, and monitor solutions in support of our roadmap, making considered tradeoffs between performance, resiliency, engineering effort and cost.
Understand and care deeply about security and data protection; working closely with our VP Security to ensure security best practices are implemented and always followed.
Collaborate with other backend engineers and the wider team to ensure all parts of our technology stack work well together.
Assist with onboarding and offboarding and infrastructure support tasks for our B2B clients.
Actively monitor our systems, and at times be responsible for responding to alarms and being on-call.
Be flexible and willing to identify and focus on those aspects of the role that would most benefit the Ticketure team in achieving its goals.
Provide expertise and contribute to the team’s strategy and roadmap.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Knowledgeable in the following areas: Monitoring; Infrastructure as code; Automation; High availability; Multi-tenancy; Web services & APIs.
3 or more years’ experience building, managing, securing, and monitoring cloud infrastructure for a small/medium SaaS company.
3 or more years software development experience (we use Go for our services).
Experience defining infrastructure in code (e.g. AWS CDK, Terraform).
Be able to understand and reason about complex systems in a way that enables problems to be anticipated and avoided.
Strong oral and written communication skills.
Ability to work independently and manage multiple projects and deadlines.
Exceptional collaboration skills, fostering teamwork to achieve shared goals.
Possess strong analytical and problem-solving skills.
Excellent organizational skills and attention to detail, always ensuring a detail-oriented and careful approach.
Preferred
AWS and Elastic Stack (ELK) expertise strongly preferred.
Benefits
Annual bonus based on performance and company success
100% paid medical, dental and vision benefits for employee and dependents
Company-paid life insurance
Traditional and Roth 401k plans
Paid parental leave
Learning & development opportunities
Flexible scheduling
Generous PTO and holiday schedule
Remote work environment