JDA TSG ยท 11 hours ago
Power Platform Customer Engineer
United States
Full-time
Remote
Mid Level
$95K/yr - $110K/yr
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Responsibilities
Standard Product Work Shops - Training
In-Depth Product Reviews - White Board (Chalk Talk) Sessions
Health Checks / Assessments
Post Operational Review of Product Implementations
Product Upgrade / Migration Assessments
Systems Performance Reviews
Act as the primary technical contact, providing customer visibility, advanced technical support, and problem resolution for corporate customers, including issues raised to the highest levels of management
Qualification
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Required
Intermediate to Expert level experience in Power Platform governance, administration, and development of Power Apps.
Advanced skills in navigating and configuring the Power Platform Admin Center and Center of Excellence Starter Kit.
Strong knowledge of Power Automate, Dataverse, and other Power Platform technologies.
Proven experience in Power Platform administration and support with a focus on enterprise environments.
Experience in delivering technical training and strong troubleshooting capabilities.
Excellent problem-solving skills and the ability to work collaboratively in a team environment.
Effective communication skills to engage with key stakeholders and team members.
Power Platform Admin & Governance.
Administer and support the Power Platform environment, including Power Apps (canvas apps), Power Automate, and Power Platform Admin Center (PPAC).
In-depth knowledge of Dataverse, Power Platform governance, environment strategy, and Power Platform Admin Centers.
Constructing different Environment Strategies (types of environments, purpose, security roles, etc.).
Knowledge of licensing distinctions (standard vs premium), capacity planning, and Data Loss Prevention (DLP) within Power Platform.
Analytical skills to handle analytics and reporting tasks within PPAC and M365 audit logs.
Capable of implementing and managing a Power Platform Center of Excellence (CoE).
Develop and maintain solutions using Power Apps canvas app development and architecture.
Knowledge of Application Lifecycle Management (ALM) through Solutions.
Experience in managing and troubleshooting Power Apps and Power Automate flows.
Familiarity with data integration, particularly between Power Apps and Power Automate with Dataverse and SharePoint.
Expertise in delivering and developing technical training materials.
Ability to guide customers in architecture and design decisions for building custom Power Apps solutions.
Preferred
Advanced Microsoft certifications are preferred.
Previous consulting or customer-facing role experience is highly valued.
Deep technical acumen with a commitment to continuous learning.
Enthusiasm for modern engineering tools and practices.
Benefits
Healthcare - Comprehensive coverage for you and your family
Employee Assistance Program - Get support when you or your family need it with counseling and coaching
401K with company match
Paid time off
Paid parental leave
Volunteer Day Off
Life insurance - Protect your loved ones and their future
Business travel accident insurance
Company
JDA TSG
JDA TSG is a management consulting company specializing in program management & process re-engineering services.
Founded in 2011
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Alex Mortman
Chief Executive Officer
Company data provided by crunchbase
