Mount Sinai Health System · 3 hours ago

Practice Support Assistant

United States

Full-time

Remote

Entry Level

$17.29/hr - $25.94/hr

2+ years exp

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Responsibilities

Greets and receives patients/visitors to practice facility. Answer routine questions and assures appropriate intake forms are completed properly.

Answer telephones and appropriately forwards messages

Schedules and confirms appointments. Follow-up calls to 'no-show' and 'cancellation' appointments

Mailing of New Patient Registration Package.

Maintains cleanliness of facility and organization of workstation.

Prepares patient’s chart. Attach appropriate clinical forms and superbill Process insurance verification.

Completes and reviews routine billing documents (Demographic information, superbills, etc.)

Collects on-site payments as necessary. Review patient’s account and check for previous balance. Generate Daily Transaction Reports

Process referrals to ancillary services (set-up appointments and complete insurance referral forms). Maintains and track referral log.

Retrieves and files patients’ medical chart (Do not file anything without physician’s signature). Type necessary letters. Prepares and sorts outgoing and incoming mails.

Review incoming urgent lab and diagnostic reports. Attach to patient’s chart and present to physician’s attention promptly.

Provide cross coverage when applicable

Qualification

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Insurance verificationPatient chart preparationAppointment schedulingBilling documentsReferral processingMedical terminology