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Company

DDN · 18 hours ago

Pre- Sales Engineer

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Pre-sales activity supporting cloud, content & media sales.

Assist in closing new business opportunities by gaining a thorough technical and business understanding of clients' needs and helping sales qualify, identify, and close new opportunities.

Understand the sales process and how to utilize company resources to close accounts.

Participate in customer-focused seminars, tradeshows, events, and training.

Provide RFP responses, technical drawings, presentations, and recommendations.

Acquire and maintain a thorough technical and procedural understanding of DDN Sales cycles, products/services and a thorough technical understanding of like industries.

Develop a substantial knowledge of the company's SAN appliances product line.

Develop innovative solutions to customers' business needs. Installation status reports.

Assist DataDirect sales representatives in qualifying potential customer deals.

Create of Bill of Materials (BOMS) of proposed customer solutions for submission to Inside Sales for quoting.

Weekly status report of activities to manager.

Build and implement professional services solutions around DDN product offerings.

Expand professional services offerings outside of DDN product offerings, helping to develop products, process and procedures to facilitate engagements.

Create blueprint solutions for implementation within the DDN sales offerings. Mentoring of junior SE's.

May supervise staff on project engagements.

Must be able and willing to travel occasionally.

Qualification

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Presales experienceStorage industry knowledgeSANNAS RAID ApplianceNetworking conceptsCDN workflowLinux debuggingWindows debuggingFile system conceptsClustering packagesProject managementCustomer relationship management

Required

BSc or higher degree or equivalent

5+ years experience in a presales role

Proven understanding and knowledge of the storage industry and solutions as must

Strong background in CDN workflow and deep archive storage

Experience in WEB 1.0 and 2.0 from conception to deployment

5+ years’ experience in Operating systems debugging Linux and Windows Environments

Red Hat, SUSE, Windows XP, Server, 2000, 2003 and 2008

Scripting (Shell), C++, Java, Perl

Strong knowledge in file system deployment and concepts: XFS, ZFS, EXT3/4

Desired experience in clustering packages, SNFS, GPFS, Red Hat Clustering, Lustre

5+ years’ experience in SAN and NAS RAID Appliance is required

Deep knowledge of networking concepts is required; NAS protocol levels (CIFS, NFS, SMB, etc.) and ability to integrate and troubleshoot at all layers of OSI model

Proven project management skills

Excellent interpersonal skills

Flexible and ability to remain composed in hectic environments

Ability to work independently

Competitive, refuse-to-lose attitude, strong work ethic, and excellent team working and influencing skills

Good communication skills, written and oral in English

Must have strong communication skills, including: developing and delivering presentations; and connecting with customers via phone, face to face, and in written correspondences

Ability to work with DDN Subject Matter Experts from different geographies and time zones

Ability to manage customer relationship post-sale, including strategy to close repeat business

Great people skills and be a great presenter

Ability to Multitask and develop innovative solutions for client needs

Requires the ability to listen, understand and articulate the customer's needs and how to solve it

Dynamic team leader

The ability to form and lead teams is a requirement

Relationship building and people skills are very important

Company

DDN

DDN is the world’s leading data intelligence platform that reliably accelerates massive data sets across AI and HPC workloads from edge to core to cloud.

Founded in 1998

Chatsworth, California, USA

1001-5000 employees