152 applicants

Company

Original Job Post

Motorola Solutions · 2 days ago

PremierOne Remote System Admin

Illinois, United States

Full-time

Remote

Mid Level

3+ years exp

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Cyber SecurityTelecommunications

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Responsibilities

Provides tailored technical customer operations support

Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance

Executes customer operations policies and procedures

Builds and maintains positive, effective, and mutually beneficial working alliances with customers

Perform Daily, Weekly, and Monthly scheduled tasks relating to Patching and Antivirus management

Collaborate with various stakeholders, including Support and CyberSecurity teams and vendors to gather requirements, communicate patches, and schedules, and address concerns.

Oversee the execution of patches & updates, closely monitoring progress, and addressing any issues or roadblocks that may arise. Ensure deployments are conducted according to the defined plans, with minimal disruptions to end-users or PremierOne performance and availability.

Identifies and suggests possible system and/or process improvements when applicable.

Perform periodic system maintenance and software patching, in accordance with Motorola Solutions supplied guidelines, on physical and virtual servers covered within the scope of the Maintenance and Service Agreement.

Run diagnostics using approved MSI tools.

Provide system performance reporting using approved MSI tools when requested.

Assist with contractually covered database system back-ups.

Understand system dependencies and related connections

Work with Customer to implement Motorola Solutions Technical Notification (MTN) vulnerability resolution and repair procedures.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Computer ScienceSystem MaintenancePublic Safety ApplicationsCADRMSCenter EquipmentEnterprise HardwareSoftware SolutionsHPMicrosoft Windows ServerDesktop Operating SystemsMCSAMCSEMicrosoft SQL ServerODBCOps ManagerSCOMVirtualization SoftwareNetwork Load BalancingClusteringHardware BladesStorage Area NetworksSANFirewallsRoutersFortigateJavaScript.NETESRI 10.XXML

Required

Minimum of a high school diploma or equivalent required, Bachelor's degree preferred

3+ years of IT or public safety experience

3+ years Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred)

3+ years of Public Safety Applications experience involving CAD/RMS/Mobile, and other emergency 911 center equipment greatly preferred

Proven track record working with or deploying enterprise hardware and software solutions; HP preferred

Experience creating positive working relationships with customers and application end users

Able to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask

Excellent verbal and written communication skills

Comfortable working both alone and in a team environment

Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills)

Experience with Microsoft SQL Server, ODBC and Ops Manager (SCOM)

Experience with Public Safety Applications including CAD, Mobile and RMS

Experience with Virtualization software

Experienced with Network Load Balancing (NLB) and Clustering

Experience with hardware blades and Storage Area Networks (SAN); HP preferred

Experience with firewalls and routers; Fortigate preferred

Familiarity with JavaScript, .NET, ESRI 10.X and XML

Ability to troubleshoot application system issues including hardware, network and third-party components

This position is subject to working in high security areas governed by the US Department of Justice's 'Criminal Justice Information Services (CJIS) Security Policy' and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers