Moveworks · 15 hours ago

PreSales Solutions Engineer

United States

Full-time

Remote

Mid, Senior Level

$150K/yr - $210K/yr

5+ years exp

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Responsibilities

Perform product demonstrations that engage the audience and explain by showing how our product works.

Lead hands-on Technical Workshops, educating prospective customers on topics such as our Machine Learning approach, Integrations, Capabilities, Architecture, and Security.

Use detailed, data-driven reports and calculators to present insights and prioritize use-cases for customers in partnership with our Business Value Services team.

Define and capture customer success criteria to design, build, and manage end-to-end Proof-of-Concepts for our customers.

Work with prospects to understand their technology stack and IT business processes.

Document customer requirements and facilitate a clean hand-off to the post-sales CS Team.

Work alongside Account Executives to drive the deal strategy, helping address any knowledge gaps and build trust with the prospect through their journey towards becoming a customer.

Consistently improve current processes, making presentations, demos, and business case presentations more repeatable, scalable, and compelling.

Qualification

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Pre-sales experienceCloud architectureRESTful APIsRPAIPaaSLow-code/no-code toolsScriptingCodingTechnical communicationCross-functional collaboration

Required

5+ Years experience in pre-sales and/or post-sales customer facing technical roles

A solid understanding of cloud architecture and RESTful APIs in order to leverage self-service, configurators to demonstrate the art-of-the-possible and connect to customer pre-production systems.

Ability to communicate deep technical concepts to a non or semi-technical audience, while also being able to hold your own with a strong technical audience

Adaptive and flexible, you are able to think critically to create solutions while handling objections with grace.

As someone who is a self-starter, you are energized by putting your stamp on the status quo, and knowing that all processes are meant to be broken/improved.

Desire to partner cross-functionally to refine our marketing narrative, product direction, and success motions.

Willingness to travel ~25% for internal events and external customer meetings.

Preferred

Familiarity with RPA, IPaaS, low-code/no-code tools is a plus.

Scripting or coding experience is beneficial to build prototypes of bespoke customer use-cases and integrations into systems unsupported by out-of-the-box Moveworks connectors.