Principal, Machine Learning Engineer (L5) @ Twilio | Jobright.ai
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Twilio · 1 day ago

Principal, Machine Learning Engineer (L5)

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Enterprise SoftwareMessaging
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Responsibilities

Architect and lead the development of cutting-edge AI/ML systems for communication platforms, including natural language processing (NLP), and real-time decision-making models.
Collaborate with leadership to align AI/ML initiatives with the company’s strategic goals, ensuring impactful integration across product lines.
Design and implement scalable, robust ML models to support real-time, low-latency communication systems.
Explore and innovate around AI-driven personalization, recommendation systems, and predictive analytics to enhance user engagement.
Provide thought leadership in AI/ML technology, evaluating emerging trends and their applicability to communication challenges.
Ensure adherence to best practices for data security, privacy, and ethical AI, especially in handling sensitive communication data.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Production-grade codeAI/ML systems developmentNLP expertisePython proficiencyML frameworksReal-time data processingDistributed computingMultimodal ML modelsAI/ML integration in messagingCollaboration skillsCustomer focus

Required

7+ years hands on experience as an engineer writing production-grade code in a modern programming language
3+ years of experience in developing AI/ML systems.
Proven experience building, evaluating and deploying large-scale AI/ML solutions for customer driven products or similar high-performance environments.
Expertise in NLP and conversational AI systems.
Experience in various ML frameworks (e.g., TensorFlow, PyTorch, Llama Index, Langchain) and real-time data processing platforms (e.g., Kafka, or similar).
Proficiency in Python or similar programming languages
Solid understanding of distributed computing and low-latency systems.
Exceptional collaboration skills, and cross function and organization partnering.
Strong customer focus, our feedback loop with customers will be very tight!
Excellent written and verbal communication skills. Our ideas will only be as good as our ability to share them.

Preferred

Experience with multimodal ML models combining text, audio, and data.
Background in integrating AI/ML capabilities into messaging/communications systems.
Experience building a product from idea to product market fit.
Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life.

Benefits

Generous time-off
Ample parental and wellness leave
Healthcare
A retirement savings program
Health care insurance
401(k) retirement account
Paid sick time
Paid personal time off
Paid parental leave

Company

Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.

H1B Sponsorship

Twilio has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (109)
2022 (338)
2021 (330)
2020 (186)

Funding

Current Stage
Public Company
Total Funding
$614.42M
Key Investors
Founders Circle CapitalBessemer Venture PartnersUnion Square Ventures
2021-07-28Post Ipo Equity· $378.22M
2017-03-08Post Ipo Equity
2016-08-01Post Ipo Equity

Leadership Team

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Jeff Lawson
Co-Founder & CEO
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Khozema Shipchandler
Chief Executive Officer
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Company data provided by crunchbase
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