Be an early applicantLess than 25 applicants

Company

Oracle · 13 hours ago

Principal Adoption Program Manager

United States

Full-time

Remote

Mid, Senior Level, Lead/Staff

$98K/yr - $200K/yr

6+ years exp

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Data GovernanceData Management

H1B Sponsor Likely

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Responsibilities

Oversee assigned enterprise FDI customers to uncover business use cases and achieve business value.

Serve as the customer's FDI point of contact and trusted advisor

Track and manage user adoption and customer risk from a product level, using both data and customer insights

Develop success plans that include stakeholder relationships, governance and adoption plans

Support customer escalations and cross-functional engagements

Contribute to the development of the FDI playbook, adoption best practices, and enablement for successful customer engagement

Collaborate with technical (Product, Solutions Engineering) and business (Sales, Customer Success) teams to drive user and product adoption

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer Success ManagementSaaSAnalytics toolsOracle Fusion ERPOracle Fusion HCMPower BITableauOACTechnical conceptsInfluencing senior leadership

Required

6+ years of Customer Success Management experience or similar role in the tech industry (analytics & data highly preferred). Bachelor’s degree required.

Prior experience in SaaS, Analytics and/or use of Analytics tools (eg Power BI, Tableau, OAC) required, including understanding of technical concepts

Strong attention to detail, ability to operate independently and drive towards outcomes

Experience collaborating and influencing senior leadership, including Product Management, Technical Support, and Software Engineering

Preferred

Experience with Oracle Fusion ERP or HCM strongly preferred

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

Company

Oracle

Glassdoor

3.8

Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.

Founded in 1977

Austin, Texas, USA

10001+ employees

https://www.oracle.com/

H1B Sponsorship

Oracle has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (794)

2022 (1124)

2021 (1049)

2020 (764)