200+ applicants

Company

Five9 · 6 hours ago

Principal Cloud Infrastructure & Platform Engineer

United States

Full-time

Remote

Lead/Staff

$172K/yr - $354K/yr

10+ years exp

Maximize your interview chances

Call CenterCustomer Service

Growth Opportunities

H1B Sponsor Likely

Insider Connection @Five9

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Cloud Solution Engineering: Design and deploy robust cloud infrastructure and container solutions using OpenStack, GCP, AWS, Kubernetes, Rancher and/or OpenShift, focusing on reliability, scalability, and performance

Automation Framework Development: Lead the creation of an automation framework to streamline IaaS provisioning and configuration across multi-cloud environments, enabling efficient scaling and operational consistency

Cross-Functional Collaboration: Partner with internal and external teams to convert infrastructure architectures into automated, scalable solutions and standardize deployment models for quick scalability and self-service capabilities

Reliability and SRE Integration: Implement observability, monitoring, and SRE principles (e.g., error budgets, proactive incident management) to enhance system reliability and performance

Cost Optimization: Apply FinOps practices to monitor and optimize cloud resource usage, ensuring cost-effective operation across all environments

Technical Leadership and Mentorship: Lead and mentor engineering teams, fostering best practices in cloud engineering, SRE, and automation

Security and Compliance: Drive the implementation of security best practices within cloud infrastructure by developing secure design patterns and ensuring alignment with industry standards and regulatory requirements. Continuously assess and enhance security frameworks to uphold data integrity, maintain compliance, and mitigate risks across all environments

Disaster Recovery and Business Continuity: Design and maintain disaster recovery and business continuity strategies reinforcing system resilience and high availability. Proactively identify potential vulnerabilities and lead initiatives to ensure systems are prepared for rapid recovery, minimizing impact from disruptions

Performance Monitoring and Optimization: Lead strategy toward continuous monitoring and performance tuning of cloud systems to enhance efficiency and reliability. Utilize data-driven insights to identify optimization opportunities, address performance bottlenecks, and ensure cloud resources meet evolving business demands

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Cloud EngineeringAutomation Framework DevelopmentMulti-cloud PlatformsContainer SolutionsInfrastructure-as-CodeKubernetesLinuxCI/CD PracticesSRE PrinciplesFinOpsOpenShiftRancherPythonGoVisionary Leadership

Required

Bachelor’s degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered.

10+ years in IT, with extensive experience in cloud engineering, automation, and containerization.

Expertise in multi-cloud platforms (AWS, GCP, OpenStack) and container environments (Kubernetes, OpenShift, Rancher, GCP Anthos).

Expertise in software development, with proven success in cloud-native applications and automation tooling.

Proficient in Linux (e.g., Ubuntu), infrastructure-as-code (Terraform, Go).

Strong understanding of cloud-native architectures, networking, and SRE principles.

Proficiency with CI/CD practices, version control systems, and software development lifecycle methodologies.

Preferred

Relevant cloud and Kubernetes certifications preferred.

Experience in FinOps and cost-optimization strategies.

Background in regulated industries (e.g., finance, healthcare).

Benefits

Health, dental, and vision coverage, beginning on the first day of employment.

Short & Long-Term Disability

Basic Life Insurance

401k saving plan with employer matching.

Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.

Generous employee stock purchase plan.

Paid Time Off

Company paid holidays

Paid volunteer hours

12 weeks paid parental leave.

Company

Five9

Glassdoor

4.2

Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions.

Founded in 2001

San Ramon, California, USA

1,001-5,000 employees

http://www.five9.com

H1B Sponsorship

Five9 has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (8)

2022 (21)

2021 (16)

2020 (15)