Be an early applicantLess than 25 applicants

Company

Original Job Post

Crisis Text Line · 2 days ago

Principal Engineer - Platform

United States

Full-time

Remote

Senior Level

$146K/yr - $205K/yr

10+ years exp

Wonder how qualified you are to the job?

Maximize your interview chances

Information TechnologyMessaging

Insider Connection @Crisis Text Line

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Crisis Text Line is a fast-moving organization with a critical mission, requiring agility and alignment with business priorities.

Steer the design and implementation of a multi-tenant, SaaS platform using Go programming language and other technologies.

Provide architectural guidance, technical direction, and influence over multiple teams to increase productivity and effectiveness.

Lead the implementation of ML/AI models to enhance human-to-human connectivity on the platform.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Software DevelopmentSaaSML/AIHigh UptimeHigh Scale ServicesAPI DesignAPI DevelopmentSecurityMonitoringService Oriented ArchitectureMicroservicesProduct EngineeringGo LanguageReliable High-Speed InternetProblem-SolvingInfluenceLeadershipCollaborationGo ProgrammingNext.jsPHP APIsGraphQLDatabricksAWS InfrastructureCRM SystemsLMS SystemsArchitectural GuidanceContinuous DeliveryModular DesignLocalization

Required

Bachelor's degree or equivalent practical experience.

10 years of software development experience within cloud, SaaS, enterprise, and ML/AI.

Deep experience supporting and evolving high uptime, high scale services and platforms

Ability to influence multiple stakeholders, achieve strategic goals and evolve technology strategy based on research, data, and industry trends.

Go language expertise

API design and development; securing and monitoring API endpoints

Service Oriented Architecture expertise - gained experience working with micro services, macro services and mini-monolith architectures. Able to lead product/engineering teams in pragmatic service design.

Reliable High-Speed Internet Required: Must have a stable high-speed internet connection to support seamless remote collaboration, virtual meetings, online job tasks, etc.

Preferred

Expert knowledge of the Go programming language and its paradigms, constructs, and idioms

Utilize your expertise to design, implement, and optimize a secure and privacy-centric platform that includes Go, Next.js, PHP APIs, GraphQL, and Databricks delivered on AWS infrastructure, with data integrations to CRM and LMS systems.

Strong technical judgment and influential skills to facilitate discussions for business-critical designs

Provide both architectural guidance and detailed technical direction while nurturing a continuous delivery culture

Expert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience. You are a visionary leader, builder and an operator.

Balance technical leadership and savvy with strong business judgment to make the right decisions about technology choices.

Connect planned work to business strategy

Lead the charge in leveraging ML/AI to accelerate the human-to-human connectivity of our platform

Ensure modular and reliable implementation of our ML/AI models and tooling, permitting rapid adoption in this fast evolving space

Optimize and localize our global platform using intelligent models.

Benefits

20 paid holidays including Federal holidays like Juneteenth and Labor Day, Election day, Holiday break from Dec 24 through January 1, 2 renewal days, 2 floating holidays

Flexible paid time off, including 15 vacation days, 3 personal days, 7 sick days

Medical, dental, and vision benefits for the staff member and family at no cost to the employee

403B retirement plan: 3% contribution by Crisis Text Line

12 weeks paid parental leave (after 6 months of employment)

Student loan repayment (after 2 years of continuous full-time service)

Family support through a virtual childcare platform

Stipends/Allowances: Mental health (Monthly), Internet Service (Monthly), Professional Development (Annual), Wellness (Annual), Home office setup (One time/First year)