Be an early applicantLess than 25 applicants

Company

Palo Alto Networks · 4 hours ago

Principal Engineering Escalation Engineer (NetSec)

Santa Clara, CA

Full-time

Remote

Senior Level, Lead/Staff

$147K/yr - $238K/yr

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Cloud SecurityCyber Security

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

This Engineering Escalation role is positioned to intercept and assist or drive technical escalations that come to the executive level in engineering

Escalations of this type are extremely critical and are driven by the account teams in the field

Talk with executive levels at customers, delivering among other things, discussion about the situation, explaining the root cause or progress toward it, providing status internally and addressing technical questions during customer interactions

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Dynamic routing protocolsL1-L3 troubleshootingInternet applications analysisVPN troubleshootingPcap analysisTelecommunications hardware troubleshootingC programmingC++ programmingPython programmingNetwork design discussionsNetwork security discussionsTechnical support experienceAdvanced network certificationsCloud deployment knowledge

Required

BE /B.tech or equivalent technical graduation is mandatory or equivalent military experience required

career level experience in support service, technical support or similar troubleshooting related role

Technical lead in area of expertise related to cyberspace equipment vendor or network security organisation

Configuring and troubleshooting dynamic routing protocols (BGP and OSPF primarily)

L1-L3 (ISO model) troubleshooting

Broad understanding of and ability to analyze and troubleshoot Internet applications and protocols

Troubleshooting VPNs (IPSec and SSL tunnels)

Pcap analysis (via Wireshark and other tools)

Hardware troubleshooting for telecommunications equipment

C, C++ and python programming languages(Good to have)

Able to explain complex technical issues to non-technical people

Able to have open discussions on network design, network security and related technical topics

Preferred

Advanced certification for network equipment vendors (e.g. JNCIE, JNCP, CCIE, CCNA, CCNP, CCA etc)

Cloud deployment for AWS, GCP, Azure or KVM based solutions

Benefits

FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees

Mental and financial health resources

Personalized learning opportunities

Restricted stock units

Bonus

Company

Palo Alto Networks

Glassdoor

4.1

Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations.

Founded in 2005

Santa Clara, California, USA

10001+ employees

http://www.paloaltonetworks.com

H1B Sponsorship

Palo Alto Networks has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (232)

2022 (382)

2021 (544)

2020 (304)