200+ applicants

Company

Original Job Post

Sun Life · 2 days ago

Principal Product Manager

United States

Full-time

Hybrid

Senior Level

$124K/yr - $186K/yr

7+ years exp

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FinanceFinancial Services

Culture & Values

Insider Connection @Sun Life

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Build a strong partnership with the claims system vendor and Sun Life teams.

Represent the multiple voices of the business by synthesizing information from different channels such as legal, product, claims, user community, learning & development, business process and financial teams.

Lead a team through backlog grooming, planning and estimation, and ongoing platform development by thoughtfully balancing customer needs with engineering capacity.

Maintain a prioritized and groomed product backlog that supports the company’s goals and objectives.

Become a Claims systems domain expert and take an active role in the market/carrier forums.

Drive the definition, data collection, and analysis of data for KPIs and product metrics to inform decision making.

Play a critical role in communication via multiple artifacts, business leader communication, author feature briefs and detailed release notes.

When necessary, work in conjunction with the technical support team to triage and assess production issues, perform impact analysis, communicate to business leaders and provide support to the engineering team to bring issues to resolution.

Be flexible and able to take on and master new topic areas quickly, run with project assignments independently and communicate regularly.

Be a team player with a strong work ethic and a curiosity to learn.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product ManagementAgile developmentJiraConfluenceUser storiesProduct documentationClaims managementDisability insuranceAbsence managementAPI technologyLIMRA data exchangeCollaborativeFlexible communicationSelf-starter organization

Required

Seven or more years of professional experience working in a product-related role.

Bachelor's or Master’s degree in business management or technical field is preferred

Preferred

An agile development practitioner with strong experience using tools such as Jira and Confluence to create user stories and author product documentation.

Collaborative in your approach, appropriately engaging team members to accomplish your objectives

Flexible to work in a fast-paced, dynamic environment in a professional and timely manner

Excellent verbal, presentation, and written communication skills

Self-starter that can work independently and part of a team.

Excellent organization, facilitation, and work breakdown skills.

Experience in Claims Management, Disability Insurance and/or Absence Management a must.

Experience in API technology and LIMRA data exchange between Insurance carriers a plus.