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Company

Original Job Post

myGwork - LGBTQ+ Business Community · 3 days ago

Principal Program Manager

Santa Clara, CA

Full-time

Onsite

Senior Level

$88K/yr - $200K/yr

8+ years exp

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Responsibilities

Continually learn. Deeply understand the business processes and technologies required to design, build, and operate a network of public cloud datacenters. Gather feedback throughout the software development lifecycle.

Uncover customer needs. Demonstrate a high degree of empathy and creativity in identifying customer pain points and opportunities for improvement.

Lead measurable impact. Identify, analyze, and prioritize - using both qualitative and quantitative measures - the largest opportunities for business impact.

Develop and maintain the product roadmap. Partner with software engineering to craft and maintain a 12-month product roadmap for software development. Represent the product roadmap and strategy to customers and stakeholders.

Clearly communicate and document the product vision and functional product requirements. Support software engineering and UX design in the development of software solutions.

Evangelize and educate datacenter designers, builders, and operators in using our solutions. Create content to help enable customer success.

Qualification

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UI/UX DesignProduct ManagementProject ManagementProblem-SolvingEffective CommunicationWeb DesignData Center OperationsSoftware SystemsAPI FrameworksService-Oriented ArchitectureDevOps Processes

Required

8-10 years of software or datacenter industry experience required

5-7 years of product and/or program manager role required

1+ years of UI / UX design experience

Proven ability to drive clarity and decision-making among engineering leaders and stakeholders

Proven ability to take a project from ambiguous statements of need through actual launch of the product / project / program

Ability to simplify complexity and keep the big picture in mind while also diving into details

Effective written and verbal communication skills to align diverse viewpoints around a shared understanding of product vision, roadmap, and execution plan

Preferred

2+ years preferred in web-focused design technology

Familiarity with data center operations and software systems for hardware

Technically conversant with software engineers; knowledge of API frameworks, service-oriented architecture, and DevOps processes and best practices

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance