83 applicants

Company

Pindrop · 3 hours ago

Principal Project Manager

US - Remote

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

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Cyber SecurityFraud Detection

Comp. & Benefits

H1B Sponsor Likely

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Responsibilities

You will be responsible for daily customer interaction to plan, coordinate, align resources and establish a process for successful implementation of the Pindrop solutions in large enterprise call centers.

You will need to work with the Customer team and other teams within Pindrop to make sure tasks are executed as planned and that customer expectations are met.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SaaS ExperienceEnterprise Client InteractionProject ManagementMS ProjectSmartsheetCloud InfrastructurePMP CertificationTelephony KnowledgeCall Center TechnologiesScheduling SkillsTracking SkillsCustomer Focus

Required

8+ years of project management experience in a SaaS software company working with enterprise clients

Bachelor degree in a technical or engineering discipline or equivalent experience preferred

Experience using a project management system like MS Project, Smartsheet, etc

Preferred

PMP certification desired, not required

Technical knowledge of Cloud infrastructure and Cloud/SaaS processes

Knowledge of telephony, CCaaS or call center technologies is a plus

Benefits

Competitive compensation, including equity for all employees

Unlimited Paid Time Off (PTO)

4 company-wide rest days in 2024 where the entire company rests and recharges!

Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!

Best-in-class Health Savings Account (HSA) employer contribution

Affordable vision and dental plans for you and your family

Employer-provided life and disability coverage with additional supplemental options

Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents

Identity protection through Norton LifeLock

One Time home office allowance

Remote first environment - meaning you have flexibility in your day!

Company holidays

Annual professional development and learning benefit

Pick your own Apple MacBook Pro

Retirement plan with competitive 401(k) match

Wellness Program including Employee Assistance Program, 24/7 Telemedicine

Company

Pindrop

Glassdoor

3.7

Pindrop uses AI-based IVR authentication and anti-fraud solutions to increase efficiency in call centers and stop fraudulent transactions.

Founded in 2011

Atlanta, Georgia, USA

201-500 employees

http://pindrop.com

H1B Sponsorship

Pindrop has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (8)

2022 (12)

2021 (23)

2020 (22)