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Company

FUJIFILM Healthcare Americas Corporation · 1 day ago

Principal Synapse Database & Escalation Engineer

United States

Full-time

Remote

Lead/Staff

10+ years exp

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Medical Device

H1B Sponsor Likely

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Responsibilities

Understands how all Synapse databases are similar and differ from the others.

Develops new or improves on the existing cross training methodology from the database perspective.

Works to identify more efficient ways for the TAC team to support the Synapse Product line from a database perspective.

Owns the escalation process from the Technical Assistance Center through to Development.

Works directly with all internal FUJI teams to streamline the escalation process.

Serves highest level escalation point for all Synapse Applications

Work with TAC management team seamlessly to understand challenges that our customers and engineers face and help develop TAC processes to enhance the support experience both internally and externally.

Occasionally participates in customer site visits, as necessary.

Learns and remains compliant with all regulatory and quality requirements.

Maintains an expert working knowledge of current medical imaging products and related technologies by staying abreast with the latest industry / technology advances through continuous education.

Potential short notice and / or overnight travel, as required, to work on customer systems.

Working outside of normal business hours, overtime and holidays may be required based on the needs of the business.

Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures.

Complies with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations and standards.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Clinical data transfer protocolsSynapse workflowsMedical informatics architectureTrade School CertificationHL7DICOMSynapse application front endVMwareStorage SolutionsOracle CertificationsSQL CertificationsMicrosoft certificationsVMware certificationsCisco certificationsSecurity CertificationsMulti-tasking skillsSecurity +Superior communication skills

Required

Bachelor’s Degree, Trade School Certification (Industry related), or comparable education and work experience.

Minimum of 10 years of industry related professional experience.

Advanced DBA level knowledge of all current Synapse Applications

Advanced knowledge of clinical data transfer protocols and interfaces (HL7 and DICOM)

Advanced working knowledge of current Synapse Applications

Advanced knowledge of Synapse workflows and their implementations.

Advanced knowledge in Synapse application front end

Advanced knowledge of medical informatics architecture (VMware and Storage Solutions)

Ability to achieve results and meet goals in a fast-paced, team environment.

Superior communication and interpersonal skills, excellent phone manner.

Ability to make independent decisions based on interpretation of technology data and product knowledge.

Excellent organizational and multi-tasking skills.

Preferred

Oracle Certifications

SQL Certifications

Industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications)

Security Certifications (Security + or higher)

Company

FUJIFILM Healthcare Americas Corporation

FUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment.

Founded in 1936

Lexington, Massachusetts

501-1,000 employees

https://healthcaresolutions-us.fujifilm.com

H1B Sponsorship

FUJIFILM Healthcare Americas Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (3)

2022 (5)

2021 (7)