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Company

Original Job Post

Graduate School USA · 2 days ago

Product Director, Project Management, Data & Technology

Washington, DC

Full-time

Onsite

Director

$113K/yr - $158K/yr

3+ years exp

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Responsibilities

Participate as a member of the Product Team to balance product priorities and budgets across portfolios.

Responsible for target market understanding through a variety of market research.

Responsible for short (quarterly) and long-term (1 & 3 year) portfolio planning, execution, reporting, and managing the product's P&L.

Ensure a positive customer experience by offering curriculum solutions that support appropriate government-wide training requirements and are delivered effectively, in a matter that enables a successful performance outcome.

Support Sales and Marketing efforts with in-depth target market and product expertise, that enable greater market penetration in all channels, and when appropriate, represents GSUSA at conferences and other customer facing outreach events.

Drive the Product Marketing strategy for the domain. Partners with Marketing team on the execution of that strategy- including development of thought leadership activities.

Balance the product development spend across new courses, significant updates, and minor update maintenance along with delivery methodologies for greater revenue attainment and profit maximization.

Monitor course quality and customer experience for continuous improvement of both.

Recruit, select, and manage SME's who can serve as instructors, help to develop new content, or help to further develop the product category, as appropriate.

Support the Bids and Contracts team, participating in Proposal bids by providing proposal content, contributing to customization discussions along with Learning Development leadership, and other, as appropriate.

Other duties as assigned.

Qualification

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Product-managementMarket-researchBusiness-case-analysisSubject-matter-expertsOperations-managementProject-managementMs-officeProblem-solvingAnalyticalCritical-thinkingCreativeRelationalCommunicationCollaborationCustomer-serviceDiplomacyIndependencePrioritizationGovernment contractingCurriculum spacesTraining managementEducational entities

Required

3+ years experience in the product management training/education space

Ability to research, understand, and identify market opportunities for assigned curriculum to make a strong written business case analyzing/justifying the likelihood of success

Strong analytical, critical-thinking, financial, and creative problem-solving skills

Excellent relational and communication skills (oral and written)

Ability to effectively collaborate and communicate around the needs of curriculum, instruction, and learners both within and outside the organization

Ability to forge and sustain excellent customer relations and provide excellent customer service

Ability to work with Subject Matter Experts for course updates and development

Ability to interact with all levels of co-workers and customers with tact and diplomacy and collaborate successfully with different groups (customers, instructors, partners, and GS employees), each having different needs and goals

Ability to identify and set priorities and to work independently and with others

Ability to manage a partially assigned operations manager and project assigned SMEs

Solid computer skills (MS 365, Word, Excel, PowerPoint, etc.)