154 applicants

Company

Thrivent · 10 hours ago

Product Manager, Automated Marketing

United States

Full-time

Remote

Mid, Senior Level

$130K/yr - $176K/yr

7+ years exp

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Responsibilities

Responsible for the long-term product roadmap as part of a larger business strategy. Develops a compelling product strategy through analysis of personas, use cases, customer benefits, and solution value propositions

Consistently and iteratively ensures that business strategies are being executed through product roadmaps

Leads team collaboration to manage and prioritize product roadmap and releases across multiple products

Collaborates to resolve conflicts in a constructive manner when they arise

Accountable to ensure that product teams understand the outcomes needed, and that outcomes are tied to a broader goal or objective using an OKR framework

Identifies and tracks Key Performance Metrics; accountable to ensure that KPIs are delivering the necessary business value. Facilitates conversations and coaching with product teams and relevant stakeholders to address gaps and necessary improvements to delivering specific KPIs

Ensures outcomes on the roadmap fit within capacity constraints and are prioritized and sequenced in order to maximize value to the customer. Is available to consult on broader roadmap objectives with business and technology partners. Leans into prioritization and tradeoff discussions across stakeholder groups to effectively manage decisions associated with product roadmaps

Engages with customers and users on a regular basis to uncover implicit and explicit needs, and translate to product hypothesis which are tested and refined to deliver solutions

Collaborates across product teams to develop and roll out operational plans. Facilitates conversations across product teams to ensure alignment. Coaches team members on effective product management and agile techniques to help mature the abilities of the entire team

Researches and identifies industry best practices and trends to increase effectiveness

Acquires, maintains and applies advanced knowledge of the business, its products and processes, and an academic understanding of Product Management. Leverages knowledge to coach product teams to operate effectively

Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients

Models Thrivent’s three leadership accountabilities: Model the Way, Rally the Team and Deliver Outcomes by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.

Qualification

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Salesforce platform expertiseProduct Manager experienceAgile Product ManagementStakeholder managementUser researchProcess designCollaboration skillsCertified Product ManagerBusiness case developmentProduct strategy developmentUser interface designMS Office SuiteProduct Management tools

Required

Deep knowledge of Salesforce platform capabilities including industry trends and best practices

Prior Product Manager experience within the Salesforce ecosystem (preferably with Marketing Cloud)

Bachelor’s degree or equivalent work experience

7 - 9 years relevant business experience, including in product owner role or similar

Understand fundamentals of iterative development, software development process and procedures

Expertise in the principles of Agile Product Management, stakeholder management, market and user research, technology management, and process design

High level of organization and attention to detail

Passion and understanding of new technology and trends

Excellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skills

Preferred

Certified Product Manager or similar certification

Proven success developing business cases, roadmaps, and business unit strategy

Strong ability to effectively manage and resolve conflicting priorities

Expertise in developing and delivering product strategy, articulated in terms of value and outcomes with relevant and compelling metrics and measurements

Expertise with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycle. Proven success in developing and leading product teams in multiple contexts

Proven experience in leading and influencing cross-functional teams

Demonstrated experience with user interface design and best practices for usability

Success working in large, complex organizational initiatives

Advanced skills in MS Office Suite with particular emphasis on Excel and PowerPoint Experience using Product Management tools for building roadmaps, managing backlogs, gathering customer feedback