Loyal · 2 days ago
Product Manager, Digital Patient Products
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Artificial Intelligence (AI)Health Care
Comp. & BenefitsNo H1B
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Responsibilities
Lead the product strategy, roadmap, and overall prioritization for the product suite
Ensure the creation, implementation, and communication of a strategy designed to grow the product suite and oversee daily execution to achieve it.
Own Voice-of-Customer (VOC) collection and experimentation to unlock unique insights that drive product differentiation.
Lead a hybrid (onshore/offshore) development team in an Agile environment through appropriate use of ceremonies and artifacts.
Partner with a hybrid, onshore + offshore BA and Tech Lead team to break down requirements into epics, measure and report on velocity.
Conduct market research and gather customer feedback to identify unmet needs and opportunities for innovation.
Monitor product performance, analyze key metrics, and implement data-informed improvements.
Manage stakeholder expectations and communicate product vision, progress, and outcomes effectively.
Stay abreast of industry trends, competitive landscape, and regulatory changes in healthcare.
Lead business case creation and be accountable for meeting product suite revenue and retention goals.
Drive go-to-market product positioning through product marketing content and sales enablement activity.
Perform demos to prospects and customers, representing Loyal externally and exhibiting expertise of the products.
Qualification
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Required
Minimum 4 years of product management experience in B2B SaaS technology, ideally with enterprise products.
Experience embedding and deploying AI/ML capabilities within products.
Experience delivering product(s) in a zero-to-one environment.
Experience with research, discovery, wire-framing, and prototyping.
Extensive experience working within a dynamic, high-pressure start-up environment, with proven experience to be adaptable.
Experience working in a hybrid development environment (onshore/offshore).
Ability to lead weekly 9 AM ET calls to accommodate a hybrid development team.
Ability to embrace and drive delivery in highly ambiguous environments.
Experience in Agile software development environments.
Ability to bring positivity, charisma, and resilience to the team dynamic and effectively work with individuals from diverse backgrounds and personalities.
Possess a curious mindset to accept, reflect, and take action on feedback.
Preferred
Figma design experience.
Experience with Health Risk Assessments and Patient Care Coordination solutions.
Experience building digital experiences for health systems.
EHR Integration experience with leading EHRs (e.g., Epic).
Experience with AI-enabled products and technologies.
Benefits
Flexible paid time off, sick and personal days
At least one holiday per month (sometimes, more!)
Full health, dental, and vision insurance - Loyal pays the premium for all employees!
One Time Home Office Setup Stipend For Remote & Hybrid Roles
Monthly Internet Stipend for Remote & Hybrid Roles
Long term & short term disability
401[k] plan
16 Weeks Paid Parental Leave
2 Volunteer days per year
Matching Gift Program
Participation Grant Program
Annual Travel/Team Events up to twice per year (post-COVID)
Company
Loyal
Loyal provides an integrated digital healthcare platform for patient engagement.
Funding
Current Stage
Growth StageTotal Funding
$46MKey Investors
Concord Health Partners
2024-07-22Series B· $33.5M
2020-10-21Series A· $12.5M
Recent News
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