46 applicants

Company

Twilio · 3 hours ago

Product Manager, WhatsApp Messaging

Remote - US

Full-time

Remote

Entry, Mid Level

$112K/yr - $140K/yr

2+ years exp

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Enterprise SoftwareMessaging

Comp. & Benefits

H1B Sponsor Likely

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Responsibilities

Be a leader and owner by setting direction and advocating for your product, its customers, and desired business outcomes.

Take ownership of the product backlog and prioritize objectives for your customers and stakeholders to develop a roadmap with measurable key results that are aligned with our company’s strategy.

Define and document clear, detailed requirements necessary to support our design and engineering teams in their technical product development.

Partner with cross functional peers to drive product planning, design, execution, internal enablement, external documentation, and launches of new products and features against defined success metrics.

Perform ongoing product analysis and customer research to derive insights that inform decision-making to prioritize features and enhancements based on business impact and strategic goals.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product ManagementAgile methodologiesCustomer requirements gatheringData analytics toolsCross-functional collaborationCPaaS experienceSoftware developmentSecondary language skills

Required

2+ years experience in a Product Management role in a software company.

Excellent communication skills. You are happy to talk to customers and partners located and operating globally, and enjoy evangelizing your product and vision to audiences with varying backgrounds, perspectives, and personalities.

Ability to gather customer requirements from many, often competing, sources to solve business problems, and being able to effectively prioritize and communicate these requirements with engineering and design teams.

Experience working with engineering teams to deliver software using Agile methodologies and lead brainstorming discussions with engineering leaders.

Can thrive working in a dynamic environment that requires quick, thoughtful decision-making and the ability to adapt to unexpected ecosystem changes.

Ability to collaborate and influence effectively across cross-functional teams including engineering, design, sales, customer support, and marketing.

Bachelor’s degree or equivalent experience required.

Preferred

CPaaS experience or deep understanding of the global messaging industry, trends, technologies and market dynamics.

Proficiency in agile development methodologies and leading scrum teams.

Software development experience with customer facing API based products and working with architects to define them.

Experience working with data analytics tools (e.g. SQL, Looker, Tableau)

Secondary language skills (e.g. Portuguese, Spanish, Chinese, etc.)

Benefits

Generous time-off

Ample parental and wellness leave

Healthcare

A retirement savings program

Participate in Twilio’s equity plan

Corporate bonus plan

Health care insurance

401(k) retirement account

Paid sick time

Paid personal time off

Paid parental leave

Company

Twilio

Glassdoor

3.6

Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.

Founded in 2008

San Francisco, California, USA

5,001-10,000 employees

http://www.twilio.com

H1B Sponsorship

Twilio has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (109)

2022 (338)

2021 (330)

2020 (186)