TradeCentric · 4 hours ago

Product Manager - Endpoint Technologies

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Work with Product leadership and the Product Management team to plan roadmaps that align with our strategic objectives while leveraging feedback from customers and functional stakeholders, product performance and usage data, and competitive analysis

Collaborate with Design and Engineering to translate product requirements into technical specifications, prioritize development tasks, and ensure timely delivery of features

Collaborate with Marketing and other functions to develop go-to-market strategies, create compelling product messaging, and execute effective product launches

Support the business as the SME for your area by delivering product updates, demos, training, assistance on sales and customer calls, and expertise during critical support issues

Track key performance metrics (KPIs) to measure product success and identify areas for improvement

Build and maintain effective relationships with customers and technical partners

Support and participate in continuous improvement efforts within the Product team

Other duties as assigned

Qualification

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SaaS experienceB2B integrationECommerce experienceIntegration technologiesScrum environmentApplication integrationSystems integrationAPI knowledgeProject managementUser Stories

Required

Minimum of 5 years of experience in implementation, customer success, support, engineering, or other customer-facing or technical positions related to B2B products and platforms if not already a Product Manager

2-3 years of experience in the B2B, eCommerce, or Integration domains if already a Product Manager

Excellent project management and organization skills, with the ability to prioritize and manage multiple initiatives simultaneously

Analytical mindset, with the ability to interpret data and make data-driven decisions

Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, communicate at an Executive level, as well as write User Stories

A great teammate. Confident and passionate, yet humble and empathetic

Comfortable working within a Scrum environment

Experience with application integration, systems integration, or business process orchestration

Comfortable with the technical aspects of business applications including security, API, data and file formats and protocols

Preferred

Bachelor Degree in Business, Computer Science, or a related field

Strong experience with two or more integration technologies and APIs for eCommerce and eProcurement platforms such as Salesforce, BigCommerce, Shopify, Adobe/Magento, Coupa, NetSuite, Ariba, and SAP