PNC · 4 hours ago

Product Manager Lead

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

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Responsibilities

Responsible for Product Management of data and analytics for the Enterprise Fraud Organization through the continuous assessment of product strategy against changing business priorities and market trends.

Collaborate with technical and architectural teams on new and ongoing development of product capabilities using agile practice methods.

Responsible for enabling capabilities supporting decisioning and analytics business use cases that balances fraud risk with customer experience and growth.

Partner across Enterprise Fraud Organization teams in strengthening fraud detection and prevention controls and enabling better business outcomes through data and AI/ML driven shared insights and experiences.

Responsible for solutions on data modeling, rapid feature engineering, and algorithm experimentation and scoring in near real-time data.

Partner with data scientists on the discovery, implementation, and execution of predictive and generative AI algorithms.

Collaborate on AI/ML tooling and techniques and be a transformational change agent on the adoption of such tools and analytics across Enterprise Fraud Organization.

Responsible for end-to-end business and financial results for multi-faceted, complex products through the selection, design, development and promotion of new and existing products utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience.

Uses knowledge of emerging technologies to deliver products to customers through all applicable channels. Prioritizes and makes decisions regarding recommendations. Champions business cases, business plan and roll-out of specific products, product groups or experiences.

Monitors the marketplace to assess product, technology, and markets trends to identify a market need or opportunity. Recommend innovative new products, new experiences or enhancements to existing products and develops and designs the features of a designated new or existing products Manages the end-to-end development, production, roll-out, pricing or promotion of specific products, product groups or experiences and resolves complex operational and process problems that arise.

Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners. Participates and/or leads activities with external stakeholders and clients to ensure all product offerings meet their strategic goals. Develops product-specific marketing initiatives. Supports risk management, compliance and audit needs as part of the first line of defense.

Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results. Coordinates across groups and leads key contributors.

Qualification

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Product ManagementData AnalyticsAI/ML TechniquesNoSQL DatabasesGraph DatabasesFeature EngineeringMachine Learning OperationsNo-Code ToolsLow-Code ToolsElasticsearchNeo4jBusiness Acumen

Required

Strong communication and presentation skills with the ability to clearly communicate business strategies and technical concepts to all management levels.

Self-starter who should have the passion for solving business problems using advanced analytics and tools and developing data-driven narratives.

Experience working with near real-time steaming data, NoSQL/Open Source/Graph databases, AI/ML pipelines, Feature Stores, Machine Learning Operations, and No-Code/Low-Code tools.

A high degree of curiosity and innovativeness, especially on the use and experimentation of AI/ML techniques and approaches.

Comfortable in innovative, high growth and fast-changing environment.

Roles at this level typically require a university / college degree.

Industry relevant experience is typically 8+ years.

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.