USIC · 8 hours ago

Product Owner (Field Operations)

United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Define the product vision and roadmap for tools, applications, and systems supporting field operations and technicians

Collaborate with stakeholders to gather and prioritize business requirements, ensuring alignment with organizational goals

Maintain a clear and prioritized product backlog, balancing quick wins and long-term strategic initiatives

Develop tools, solutions, and guided experiences that enable technicians to efficiently perform utility locates while driving a high degree of quality

Streamline scheduling, dispatching, inventory management, and real-time communication systems for field teams

Monitor field operations KPIs and use insights to propose actionable improvements

Collaborate with cross-functional teams, including developers, UX designers, and data analysts, to deliver high-quality features

Continuously evaluate the success of delivered solutions, using data and feedback to inform iterations

Qualification

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Product OwnerAgile methodologiesField operationsStakeholder managementData analysisJiraServiceNowSalesforce Field ServiceOracle FSMExcelTableauPower BIIoTMobile workforce solutionsReal-time communication toolsInventory managementScheduling optimization