TrueLearn · 5 hours ago

Product Owner of Product Operations

United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Ensure all product releases and launches have a thorough Go-To-Market (GTM) Plan with success criteria and checkpoints that are well documented and communicated.

Oversee end-to-end GTM activities ensuring clear goals, timelines, and deliverables are defined. You will work closely with cross functional teams and leaders to coordinate plans, develop collateral, monitor progress, and proactively address any roadblocks to keep GTM activities on track by facilitating tasks to mitigate impediments impacting successful team completion of GTM Launch Goals. You will be the primary point of contact for the business delivery teams, facilitating smooth communication and collaboration.

Align with stakeholders' expectations to ensure everyone is on the same page regarding product requirements, integrations, and interdepartmental dependencies.

Manage Beta/Pilot Testing process and identify beta testers, early adopters, and customer champions.

Lead post-launch monitoring/measurement to evaluate launch success by reconciling customer feedback with product usage and customer data to help increase the success of product releases.

Standardize and administer operational processes to gather and aggregate various sources of internal and external input to generate insights that can be leveraged to improve how we act on feedback from the market to inform product planning.

Oversee in-use product analytics and messaging tool to track feature usage, communicate with users, and analyze behavior (Pendo)

Stay up to date with industry trends, emerging technologies, and best practices related to product management/development and project management tools. Apply this knowledge to enhance team performance and drive innovation within the organization.

Research and analyze the customer needs, the industry, competitors, and other potential industries for innovation and valuable product opportunities.

Track market landscape and collect competitive intelligence to benchmark product capabilities and develop effective product positioning that showcases product differentiators and value.

Manage and maintain competitive analysis for the organization.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product OwnerAgile FrameworkJiraPendoCSM certificationCSPO certificationPSPO certificationPMO certificationProject ManagementSalesforceProductboardUser story translationRelationship building

Required

3-5 years of experience as a Product Owner, Project Manager, or related role, preferably in a high-scale production environment, with a proven track record of successfully coordinating and managing complex projects within Product organization.

Excellent understanding of product management and project management principles with proven experience organizing and driving projects to completion.

Ability to collaborate and build new relationships.

Ability to understand user needs and establish trust and confidence.

Strong analytical skills and ability to create insight from large datasets.

Technical understanding and ability to communicate with both technical and non-technical audiences.

Exceptional written and verbal communication skills, with the capability to create compelling product narratives.