Dragonboat · 1 day ago

Product Solution Manager (who guide other change makers)

Santa Clara, CA

Full-time

Remote

Mid, Senior Level

$100K/yr - $150K/yr

5+ years exp

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Responsibilities

Partner with customers in building rapid and incremental product activation and adoption roadmaps based on their readiness and product operating model maturity.

Demo and guide power users on how to set up, configure and use Dragonboat products throughout their product operating model to achieve value, supporting sales, CSM / relationship manager

As needed, effectively guide our customers on best practices around product operations, product portfolio management, OKRs and change management to speed up adoption and customer time to value. This may be done per customer or in webinar, community format

As part of the product team, monitor the success of onboarding and adoption to strategize adoption (Customer Engagement) roadmaps that maximize overall outcomes

As part of the product team, working with sales, success and support to strategize and prioritize feature enhancements.

Drive continuous process improvement for efficiency and quality of product onboarding, adoption and general product operating process.

Qualification

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Portfolio ManagementProduct OperationsAgile Program ManagementChange ManagementClient ManagementProduct Portfolio ManagementJiraAzure DevOpsRallyCurious Learner