Wrapbook ยท 2 days ago
Product Solutions Specialist
United States
Full-time
Remote
Mid Level
$110K/yr - $174K/yr
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Responsibilities
Customer Engagement: Partner with customers to understand their unique business challenges and deliver tailored solutions that address their needs.
Product Demonstrations: Conduct persuasive and informative demos of our payroll and accounting products, showcasing their value and fit for the customer's requirements.
Sales Support: Collaborate with the sales team to provide technical insights and guidance throughout the sales cycle, ensuring a smooth transition from prospect to client.
Requirements Gathering: Lead thorough requirements gathering sessions to identify customer pain points and translate them into actionable solutions.
RFP and Documentation: Manage responses to RFPs and security questionnaires, and create detailed Statements of Work (SOWs) that outline accurate implementation plans and build technical credibility.
Strategy Execution: Develop and implement strategies to achieve both technical and functional wins, driving successful product adoption and customer satisfaction.
Cross-Functional Collaboration: Work closely with Client Operations and Product teams to relay customer feedback and ensure that solutions align with client needs and expectations.
Qualification
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Required
Extensive knowledge and experience in entertainment payroll and production accounting.
Strong technical background with the ability to understand and explain complex product functionalities and integrations.
Proven track record of supporting sales teams with technical insights and consultative expertise.
Excellent verbal and written communication skills with the ability to engage and influence stakeholders at all levels.
Creative and analytical thinking skills to address and resolve customer challenges effectively.
Experience working with multiple departments, including Client Operations and Product, to drive successful project outcomes.
Strong organizational skills with experience in managing and executing detailed implementation plans with a strong sense of urgency.
Benefits
Unlimited Paid Time Off
Work from anywhere in Canada and USA
Health and Dental benefits
Up to $1500 towards IT set up for your home
Up to 2% matching RRSP / 401K
Learning and Development opportunities
Up to $50 USD/ $66.50 CAD towards Internet/Cell phone service
Company
Wrapbook
Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure.
Founded in 2018
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Cameron Woodward
Co-Founder
Naysawn Naji
Co-Founder
Recent News
Bowery Capital
2023-07-01
2023-03-13
Company data provided by crunchbase
