103 applicants

Company

Foundation for California Community Colleges · 4 hours ago

Product Specialist, Technology Solutions

California, United States

Full-time

Remote

Mid Level

$65K/yr - $75K/yr

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Higher EducationNon Profit

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Responsibilities

Coordinate and manage the complete project lifecycle for technology products through inception, design, development, testing, implementation, and sustainment.

Ensure high-quality, cost-eﬀective, and timely execution and ongoing maintenance or enhancements of products.

Establish and update product roadmaps that are catered to each product.

Collaborate with members of the project team on items such as design, marketing, sales, user adoption, feature testing, QA testing, UAT testing, analytics, support documentation, and user support.

Track day-to-day product activities and milestones to ensure product goals are achieved based on stated objectives.

Manage multiple products simultaneously, ensuring product artifacts are complete, current, and retained appropriately while providing product updates to keep stakeholders informed of project status.

Eﬀectively communicate relevant product information, including project risks, to leadership to anticipate and resolve issues.

Qualification

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Project ManagementProduct RoadmapsQuality Assurance TestingUser SupportSalesforce LightningGoogle SuiteMS Office SuiteZoom

Required

Must reside in California

Experience with Atlassian products: JIRA, Confluence, and Service Desk; experience using JIRA to track project tasks is preferred.

Strong attention to detail with a high level of accuracy; ensures that all communications, deliverables, and work products are accurate, professional, and audience-appropriate while adhering to the organization’s brand and style guides.

Ability to exercise good judgment and effectiveness in working with a high-performing team.

Excellent organizational and problem-solving skills; ability to think strategically to achieve department, organization, and performance goals.

Tolerant and welcoming of ambiguity and able to thrive in a fast-paced environment with evolving priorities while working effectively when parameters are not well defined; able to make midcourse adjustments, as required, in a flexible manner.

Ability to work remotely and navigate various technology platforms (Zoom, MS Office Suite-Teams, Outlook, Salesforce Lightning and other database programs, Google Suite, etc.)

Exceptional verbal and written communication skills with the ability to maintain integrity and confidentiality of sensitive information.

We’re recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people’s lives for the better.

Our work holds great weight and responsibility, and the opportunity to impact the lives of millions.

Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals.

FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency.

Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more.

We have a commitment to professional development and an emphasis on shared leadership, to ensure growth for employees and the organization overall.

Benefits

Competitive compensation, generous PTO, holidays

Medical, dental, and vision plans, Flexible Spending Accounts, and Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings

CalPERS retirement program and optional 403(b) and 457 Retirement plans

Tuition reimbursement

Public Service Loan Forgiveness certified employer