53 applicants

Company

Volaris Group · 7 hours ago

Product Specialist

United States

Full-time

Remote

Entry Level

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Responsibilities

Project Management: Provide system configuration consultancy, conduct training sessions, and write custom reports and development specifications.

Revenue Generation: Work with existing clients to plan new projects that deliver value to their teams.

Support Helpdesk: Offer telephone and email support to meet SLA targets.

Customer Retention: Develop and nurture customer relationships to increase product usage and revenue and minimize attrition.

Content Creation: Contribute to training materials, blog posts, and social media content.

Internal Training: Provide product-related training to staff and participate in team meetings and industry events.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

PMP certificationPRINCE2 certificationCultural venuesArts softwareArtifaxEventUnderstanding customer needsManaging stakeholder interestsExcelData management

Required

Proactively address challenges and align actions with company objectives.

Make informed decisions using business understanding and data.

Demonstrate a positive attitude and mobilize colleagues.

Present information clearly and engage in empathetic listening.

Seek new ideas and improvements.

Exhibit expertise in your functional area.

Manage workload effectively and maintain a healthy work-life balance.

Problem-solving and recommending solutions.

Clear and concise communication.

Understanding customer business needs.

Managing stakeholder interests.

Proficiency in Excel and data management.

Preferred

PMP or PRINCE2 certification desired.

Knowledge of cultural venues or the arts sector.

Experience with software in the arts and culture sector desired.

Familiarity with ArtifaxEvent is a plus.

Company

Volaris Group

Volaris Group is an investment company that develops software businesses to allow them to achieve long-term sustainable growth. It is a sub-organization of Constellation Software.

Founded in 2011