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Original Job Post

myGwork - LGBTQ+ Business Community · 3 days ago

Production and Operational Support Principal Analyst - Coupa & P2P Platform

Boston, MA

Full-time

Onsite

Senior Level

7+ years exp

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Responsibilities

Work closely with DTE team members, managed service partners and external software vendors to manage the production as well as non-production environments for P2P applications.

Lead the assessment, investigation, resolution, status / KPI reporting of incidents and tasks using our IT Service management tools for the assigned P2P applications.

Participate in the assessment, approval and implementation of changes according to Vertex change management processes and procedures.

Ensure that the system design is consistent and supportive of the Vertex security architecture and standards.

Support service / system technical activities including development and configuration and infrastructure to ensure that technical requirements for the service / system are defined and met and that the technical content of deliverables is accurate.

In conjunction with project teams, conduct initial assessments to confirm that what is being configured or developed for the assigned P2P applications meets the business needs and work with development / configuration teams to eliminate defects prior to formal testing.

Proactively offer solution ideas and potential business process improvements in pursuit of driving efficiencies and meeting business needs.

Work closely with DTE Compliance, Internal Audit and Quality Assurance groups to ensure compliance with all appropriate regulations including Sarbanes-Oxley (SOX) as well as our DTE system lifecycle and change management policies.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

IT managed servicesCoupa Business Spend ManagementCoupa Supplier Information ManagementCoupa Release processRegulatory compliance (SOX)System life cycleMS OfficeAgile methodologyKofax AP EssentialsOracle eBusiness SuiteProblem-solvingCommunicationAnalyticalPrioritizationPresentationSelf-management

Required

Strong experience and knowledge of running IT managed services or outsourced/ offshore teams.

Deep experience with Coupa Business Spend Management for requisitioning, change orders and invoice processing.

Deep experience with Coupa Supplier Information Management for supplier onboarding and maintenance.

Deep experience with the Coupa’s scheduled Release process.

Strong understanding of the business, processes, and appropriate regulatory environments (SOX)

Able to manage own workload with minimal direction.

Very strong written and verbal communication skills and strong ability to present complex or sensitive information in a clear and concise manner to various technical and non-technical audiences.

Exceptional analytical, quantitative, problem-solving, and prioritization skills

Strong system life cycle expertise

Very strong MS Office skills, including MS Project & Visio, Excel and PowerPoint experience.

Experience in Agile methodology

B.S. and 7+ years of relevant work experience

Functional knowledge in Kofax AP Essentials

Functional knowledge in Oracle eBusiness Suite